Andrew Kreatsoulas | Page 27

Very kind and friendly atmosphere. They listen to my needs and concerns. Customer service is excellent. I just purchased my third car from them. I would definitely recommend! needs and concerns. Customer service is excellent. I just purchased my third car from them. I would definitely recommend! More

by MARYLOU2COOL Verified Customer Verified Customer

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Jeff made our purchase a very pleasant experience. Very knowledgeable and eager to help! He explained everything in detail. I definitely recommend Hawk Ford for your next vehicle purchase. knowledgeable and eager to help! He explained everything in detail. I definitely recommend Hawk Ford for your next vehicle purchase. More

by PEZZUTE Verified Customer Verified Customer

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Working with all the fine staff at Hawk Ford has been a pleasure. Bill Wackerlin has been our go to guy for our last three purchases. The purchasing process has always been straight forward and easy to com pleasure. Bill Wackerlin has been our go to guy for our last three purchases. The purchasing process has always been straight forward and easy to complete. Then comes the follow up. They don’t send you out the door with just a smile and a handshake. You can expect to have the best after purchase follow up. They really do want you to enjoy your new car and are there help with learning all the new features of our new purchase. With this attention to customer satisfaction, Hawk Ford (and Bill) have earned my return business. More

by ZOEZHOUSE Verified Customer Verified Customer

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I shopped around around the internet for pricing and availability of Bronco Sports. I had seen one being detailed when I was in for an oil change. Great experience online starting with Sara. availability of Bronco Sports. I had seen one being detailed when I was in for an oil change. Great experience online starting with Sara. More

by GARYANTONICH Verified Customer Verified Customer

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Kirk Brown was great. Friendly, very knowledgeable, and not pushy. He had warmed up the car we wanted to see and it had it ready and running for us when we arrived! And the financing was very quick. not pushy. He had warmed up the car we wanted to see and it had it ready and running for us when we arrived! And the financing was very quick. More

by DAVESNODGRASS1 Verified Customer Verified Customer

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I was ready to purchase a vehicle from Hawk Ford and before signing paperwork I backed out of the deal because I changed my mind. Hawk Ford worked diligently to get the vehicle that I requested. I was r before signing paperwork I backed out of the deal because I changed my mind. Hawk Ford worked diligently to get the vehicle that I requested. I was really surprised how fast they made it happen. They didn’t complain about having to go the extra mile for me. They definitely earned my business. More

by BIGGFERG Verified Customer Verified Customer

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Eric and Bill did a great job. I was very pleased with the level of service and cooperation we received. The most difficult part of the entire process was writing this review. What can I say but, "Well do the level of service and cooperation we received. The most difficult part of the entire process was writing this review. What can I say but, "Well done!" More

by RUDYLANG3 Verified Customer Verified Customer

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This dealership was clean, welcoming, and staff were all very attentive and knowledgeable. Kirk was our sales guy and he took the time to show us literally anything we wanted and the vehicle we chose, he kn very attentive and knowledgeable. Kirk was our sales guy and he took the time to show us literally anything we wanted and the vehicle we chose, he knew EVERYTHING on it and was so patient with our little one. Highly recommend this dealership and especially for Kirk! Will be buying from him again! More

by MTABICK22 Verified Customer Verified Customer

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We bought 3 new cars last year. After, purchasing my Ford Escape, the engine light came on. Apparently, there was a bulletin with some of these cars in which the coolant can leak into the engine. Andr Ford Escape, the engine light came on. Apparently, there was a bulletin with some of these cars in which the coolant can leak into the engine. Andrew never bothered to mention this to us or Kirk the other salesman, who also helped us. After, my third month owning my new car, I had to get a new engine. When I spoke to Andrew he said he didn't tell us because it's a hit or miss with some Fords. Well, Andrew, it was a hit with my car. After calling him, he said he couldn't do anything. I hadn't even made my 3rd car payment. I asked to trade it in, he said he would charge me for depreciation and taxes if I brought it back. We had my new car towed to Anderson Ford in Rockford. The parts where on backorder and it took over 2 months to get my car back. I will never recommend or buy anything from Hawk Ford!! Thankfully, Devonte at Ford Corporate helped us out. I am still composing my letter to Corporate about our experience. More

by DB Verified Customer Verified Customer

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It was a real pleasure to work with Ian Seufert from the moment I walked into the dealership. There was no back-n-forth haggling on the price. We sat down agreed on a price and it went real smooth from ther moment I walked into the dealership. There was no back-n-forth haggling on the price. We sat down agreed on a price and it went real smooth from there. Overall it was a great experience. In fact, I ended up buying another truck from them the very next day. Highly recommend the dealership to anyone looking to purchase a Ford car/truck. More

by Arun Aggarwal Verified Customer Verified Customer

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