Anastacio "Nacho" Ortega
Anastacio "Nacho" Ortega at Clay Cooley Ford

Anastacio "Nacho" Ortega

Service Advisor

Clay Cooley Ford

633 TX-360
Arlington, TX 76011

Contact Me
4.4
76 Reviews

Dealership Experience

11 mos

Industry Experience

3 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.4

76 Reviews

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76 Reviews of Anastacio "Nacho" Ortega

August 22, 2025

Dealership Rating
Employee Rating

Poor customer service. Untimely response to phone calls. Craftsmanship was poor. Had to take auto to another repair shop to correct issue. Charge for service was outrag More

by cwferrum65
Service Price Transparency
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Recommend Dealer
No

August 21, 2025

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This was the worst experience i have ever had at a ford dealership Our first trip here we got "Nacho" Nacho started off decent, one of the newer trucks we just purchased came with the Maintenace program, More

by BLAKE.HOWLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carina - did amazing

August 19, 2025

Dealership Rating
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Quick service and excellent staff. Service writer nacho was excellent. Also the service staff was excellent More

by craigteague
Service Price Transparency
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Recommend Dealer
Yes

August 15, 2025

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Employee Rating

Nacho did a great job taking care of my truck. Had oil leak and they did a great job of repairing it. More

by CHARLES.OSBORNE
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2025

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Son muy professional en sus servicios , También te dan facilidades de pagos para tus reparations. More

by rafaelurbaezthen
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Recommend Dealer
Yes

August 01, 2025

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Great service fast and easy! Definitely will always recommend to anyone and everyone I possibly can! More

by Ash2u29
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Recommend Dealer
Yes

July 31, 2025

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Very reliable and fast service! Was able to book on Sunday and drop off Monday and pickup my truck later that same day. My advisor was Nacho! More

by Darko300515
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Recommend Dealer
Yes

July 31, 2025

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Nacho is great! Really like working with him on my truck! Will be back for next service! More

by joeschraml
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Recommend Dealer
Yes

July 28, 2025

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Excellent customer service, and excellent communication with my service advisor, definitely will continue using this service for future needs More

by SANCHEZ_OSC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alec Raetz, Oscar Sanchez

July 28, 2025

Dealership Rating
Employee Rating

Nacho was very good to work with, service team did not do a good job about cleaning spill oil off of my vehicle underside. Worse thing is after oil change, Ford motor company is still sending me reminders More

by j3ffritz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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