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Amy Micuda

Overview Reviews (29) Inventory (180)

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Amy Micuda

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

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4.4

29 Reviews

Overview Reviews (29) Inventory (180)

4.4

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Amy Micuda

August 28, 2025

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Employee Rating

Horrible. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. More

by mklaer

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Aug 28, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or email him at dbailey@michianacdjr.com to discuss your situation in private. Thank you. Have a great day!

August 21, 2025

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Very courteous and helpful, Yhey helped me, despite my money issues and credit problems! Everything was fixed when I told them about it money issues and credit problems! Everything was fixed when I told them about it More

by torrestjosephrice

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Aug 21, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

August 14, 2025

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Staff attentive and informative ready to serve. Did what I needed to be done well. Did what I needed to be done well. More

by MBShaffer2

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Aug 14, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

July 31, 2025

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Satisfying Amy is good dealerships she know what I needs my car Chrysler. In future I will come see Amy again! my car Chrysler. In future I will come see Amy again! More

by louisajames11347

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Jul 31, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Chrysler! Have a wonderful weekend! :)

July 30, 2025

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Amy was very friendly, knowledgable and professional. It was very much appreciated. Will return business when I need a new car. It was very much appreciated. Will return business when I need a new car. More

by epoch07

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christopher Madsen

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Jul 31, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

July 30, 2025

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Thom was super laid back and not pushy at all. I live over an hour away and was able to do about 90% on the phone before I even came down. Finance was pathetic and I had to come back in and resi I live over an hour away and was able to do about 90% on the phone before I even came down. Finance was pathetic and I had to come back in and resign paperwork two times. Recently speaking with Thom he assured me that this finance guy and dealership have parted ways which eased my mind a lot. More

by Domerindustriesllc

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Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Ostrega

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Jul 31, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Ram! Have a great day and a wonderful weekend! :)

July 27, 2025

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Amy is rude! She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the She could not answer any of my questions and did not care to help me in any way. When I came in to get my Jeep she was treating another customer the same way. More

by RACHEL54

Verified Customer

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Recommend Dealer

Other Employees Tagged: Christopher Madsen

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Jul 28, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

July 22, 2025

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Employee Rating

I was vacationing when I had a problem with my jeep. They gave me a soon appointment and took care of the problem while I waited. Very nice folks They gave me a soon appointment and took care of the problem while I waited. Very nice folks More

by dbharris0

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 22, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

July 16, 2025

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Employee Rating

We bought a new jeep with Ryan! He was the best! We love our new Jeep! He made buying a new car super easy and he was super friendly and knowledgeable! He was the best! We love our new Jeep! He made buying a new car super easy and he was super friendly and knowledgeable! More

by MVALENTINY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amy Micuda

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Jul 17, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful weekend! :)

July 15, 2025

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Employee Rating

Amy was great, Did the best she could, with the management team she works for. management team she works for. More

by alex@collegemotorsales.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2025 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Have a wonderful week! :)

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