360 Reviews
Write a Review360 Reviews of Amie Gasabyan
February 20, 2020
All my needs were met with expediency, thoroughness, and great hospitality. Booking an appointment was simple and the communication was stellar. Knowing that I can send/receive texts with my service great hospitality. Booking an appointment was simple and the communication was stellar. Knowing that I can send/receive texts with my service agent and have my questions answered was very nice - follow through is very important in a customer's experience and Pacific BMW nails it. Also, receiving a video update of my 330i in service was pretty cool. In the realm of vehicle repair and maintenance, being treated as valued customer is not common, especially when I'm used to other dealerships who don't put in the effort. More
February 20, 2020
Easy, efficient, professional This dealership simply gets it done. Given my hectic work schedule, I appreciate the ease, support and efficiency of repairs, especially along with th This dealership simply gets it done. Given my hectic work schedule, I appreciate the ease, support and efficiency of repairs, especially along with the BMW Roadside Assistance. More
February 19, 2020
Great Place for Service Took my car in for a wheel repair and i had a fantastic experience. Gave me courtesy vehicle, paperwork was quick and everyone was willing to help. Wi Took my car in for a wheel repair and i had a fantastic experience. Gave me courtesy vehicle, paperwork was quick and everyone was willing to help. Will come back here for all services. Manik M. was a great help. More
February 12, 2020
Great service! Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait time when picking up my car. This is a great place to go. More
Other Employees Tagged: Thomas Kamenos, Manuel Cruz , Narek Petrosian, Danny Sarmiento
February 11, 2020
Quality service. The service is systematic and the steps are quick and easy. Clearly notify the date and time of ordering and repairing service. Service staff are very The service is systematic and the steps are quick and easy. Clearly notify the date and time of ordering and repairing service. Service staff are very helpful. I'm very impressed with this branch More
Other Employees Tagged: Marco Fausto , Danny Sarmiento, John
February 10, 2020
Overall it was a smooth transaction. The service advisor was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. was knowledgeable and helpful. He took care of everything in a short period of time. Same at the pickup time. More
Other Employees Tagged: Narek Petrosian
February 07, 2020
had to go back for damaged caused bu dealer I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service li I hope they can move cars faster in the service line, service person is doing an excellent job but the cars are not moving fast enough from service line. More

