Amber Shafer
Amber Shafer at Ford of Columbia

Amber Shafer

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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5.0
41 Reviews

I took a plunge into the Service world after 6 years in the sales world. I thoroughly enjoy what I do and will always make sure you receive top notch customer service.

Dealership Experience

1 yr

Industry Experience

1 yr

5.0

41 Reviews

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41 Reviews of Amber Shafer

September 19, 2025

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They are very nice and completely professional in their service work. Always willing to help More

by mkmoore7984
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Recommend Dealer
Yes

September 19, 2025

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Had a recall. The service department took care of it very fast. This dealership is really good More

by clay Johnson
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Recommend Dealer
Yes

September 13, 2025

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They were very nice. They showed pictures of parts that they. Loved it above and beyond this give you confidence that the work is being done. Amber to notch and great More

by Mustbefish
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Recommend Dealer
Yes

September 05, 2025

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Amber treated me like an old friend. Her customer service was the best I’ve seen in a service department. More

by drbill
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Recommend Dealer
Yes

August 27, 2025

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The people are great to work with and they get your service finished quickly. The staff are always very friendly and helpful. More

by kjmurphyntn
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Recommend Dealer
Yes

August 14, 2025

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Amber was incredibly professional and extremely kind. Very well knowledgeable and she got me in and out of in no time! God bless More

by woodstockhippy.gdb
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Recommend Dealer
Yes

August 06, 2025

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I had a great experience this time with Ford of Columbia. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. More

by countryapril77
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Recommend Dealer
Yes

Other Employees Tagged: Will Pope, Christian Farris

August 02, 2025

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Columbia Ford did an excellent job. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. More

by Jdavidstotts
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Recommend Dealer
Yes

Other Employees Tagged: Will Pope, Christian Farris

August 01, 2025

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They were highly professional. It was a great experience and I would use them again More

by fonzebear
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Recommend Dealer
Yes

July 21, 2025

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Amber was my service advisor today and she was perfect! Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop More

by miss_amberlady
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Recommend Dealer
Yes
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