Amber Brewster

This has been the worst experience i have ever had in a car dealership without exception. Amber and Shawn Hammond and the entire finance/accounting dept has not been helpful in any way with getting us a si car dealership without exception. Amber and Shawn Hammond and the entire finance/accounting dept has not been helpful in any way with getting us a signed title letter. we have been asking for a signed title letter to show the vehicle was paid off by the dealership so we could obtain our title from the state. We have called so many times and emailed without any help on this very simple task. our vehicle was paid for in cash. I will be in contact with the General manager and Vice president about the complete failure to take care of a customer after the sale. This has been going on for over a year. More

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The guy that helped me was attentive and did not rush me. I was happy for the help and patience and getting me the price I was comfortable with. Thank you so much I was happy for the help and patience and getting me the price I was comfortable with. Thank you so much More

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Troy is a great salesman. We have purchased 2 cars from him now and we are impressed with his professionalism and customer service. We have purchased 2 cars from him now and we are impressed with his professionalism and customer service. More

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Very attentive staff, help us find what we wanted, especially the right price. Will definitely shop there again when looking for a car next. especially the right price. Will definitely shop there again when looking for a car next. More

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Amber helped me out through the whole thing. She stayed in touch with me for months until we found what I was looking for. She made buying a car simple. She stayed in touch with me for months until we found what I was looking for. She made buying a car simple. More

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I expected the car I purchased would be detailed and filled up with gas but it wasn't. It was washed off, and 3/4 tank of gas. Now for Jim Norton Chevrolet I traded a paid for 2016 Suburban LS in and h filled up with gas but it wasn't. It was washed off, and 3/4 tank of gas. Now for Jim Norton Chevrolet I traded a paid for 2016 Suburban LS in and have money owed to me it's now been 15 days and I have not been paid the money owed to me. I requested that Bill in finance call me or the used car manager and neither have yet to pick up the phone and call me. Anthony a salesman at the dealership told me that my deal had funded and the business office needed to finish their job and issue the check and I could be looking at 4-6 weeks. Not acceptable to me. Courtney, There is no reason you or the general manager can't identify me by my username. It's all over dealer rater but I can and will tell you that I am Terry Moorehead and you can have your GM reach out to me otherwise I am done going back and forth with this on dealer rater. Have a good evening I was surprised that anyone from the dealership responded. More

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Super friendly! Amber was the best salesperson I’ve ever dealt with she went above and beyond for us! Phil, was amazing as well he answered all my questions and even Amber was the best salesperson I’ve ever dealt with she went above and beyond for us! Phil, was amazing as well he answered all my questions and even m made just enough time for us to sit down one on one! I’ve never had this good of an experience ever! More

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Amber and the entire Jim Norton team were amazing to work with. They listened to exactly what I was looking for and didn't try to show me anything different. Next time I look for a vehicle I will be going ba with. They listened to exactly what I was looking for and didn't try to show me anything different. Next time I look for a vehicle I will be going back. More

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Mike Crowell and his team were very helpful in our car buying process. Will definitely be back on our next purchase. buying process. Will definitely be back on our next purchase. More

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I think they could have done a better job getting me a better deal, especially given the trade I brought in, but Amber was the absolute BEST to work with overall! The finance guy was just as wonderful!! better deal, especially given the trade I brought in, but Amber was the absolute BEST to work with overall! The finance guy was just as wonderful!! More

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