Amauri Rosario

After being a loyal customer of this dealership for 23 years—and having purchased 9 different RX300 and RX350 vehicles—I’m most likely done with this store, though not with the Lexus brand itself. This years—and having purchased 9 different RX300 and RX350 vehicles—I’m most likely done with this store, though not with the Lexus brand itself. This recent experience was extremely disappointing. I was promised an excellent deal, but what I ended up being offered was far from it—one of the weakest deals I’ve encountered. I’m not happy at all. In the past, I was used to receiving true white-glove service. This time, it wasn’t even close. There are too many things that went wrong to go into detail here. If it weren’t for the excellent service provided by Amauri Rosario, I would say without a doubt that I’m entirely done with this dealership. More

by leo35 Verified Customer Verified Customer

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Great customer service, they gave a really good deal and I did not have to wait too long I did not have to wait too long More

by carlafb Verified Customer Verified Customer

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I always buy my cars from North Miami Lexus, and every time it’s a great experience thanks to Alfred Utset and Frank Vidal. Their customer service is top-notch — they’re friendly, helpful, and make the wh time it’s a great experience thanks to Alfred Utset and Frank Vidal. Their customer service is top-notch — they’re friendly, helpful, and make the whole process smooth and stress-free. I definitely recommend them if you’re looking to buy a car! More

by daisylimorell Verified Customer Verified Customer

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My car was delivered to me - which I really appreciated. the whole experience at Lexus of North Miami was a positive one! the whole experience at Lexus of North Miami was a positive one! More

by ktjmail Verified Customer Verified Customer

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Sierra helped us allocate and purchase our new GX550 when other dealerships could not even find one. Was amazing from start to finish, and kept us updated. Would recommend doing the process with her. other dealerships could not even find one. Was amazing from start to finish, and kept us updated. Would recommend doing the process with her. More

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We had an outstanding experience at Lexus of North Miami thanks to the exceptional service from Jhan and Amauri. Jhan truly went above and beyond his responsibilities. He was patient, professional, and c thanks to the exceptional service from Jhan and Amauri. Jhan truly went above and beyond his responsibilities. He was patient, professional, and consistently kept us updated. His attention to detail and dedication made the entire experience smooth and stress-free. He constantly kept us updated and ensured everything was working out the way it should be. Amauri was incredibly clear and transparent throughout the entire process—he communicated everything thoroughly and made sure I was informed every step of the way. We couldn’t have asked for better service. Highly recommend! More

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5 Stars! Exceptional Remote Car Buying Experience at Lexus of North Miami I can’t say enough about my experience with Lexus of North Miami, especially cons Exceptional Remote Car Buying Experience at Lexus of North Miami I can’t say enough about my experience with Lexus of North Miami, especially considering I purchased my Lexus GX550 out of state remotely. The entire process was smooth, professional, and incredibly well-handled. Jhan, the salesman I worked with, was amazing. He was patient, informative, and made sure to provide all the details I needed to feel confident in my decision. Despite the distance, Jhan communicated clearly and kept me updated every step of the way, making sure I felt fully supported throughout the process. Amauri in the finance department was equally fantastic. He was transparent, explained all my options thoroughly, and made the financing paperwork simple and easy to understand. Even though I wasn’t physically present at the dealership, the team made me feel like I was right there with them, providing a level of service I would expect if I had walked in the door. Thank you, Lexus of North Miami, Jhan, and Amauri for making this remote car-buying experience so positive and stress-free. Highly recommend to anyone looking to buy a car, no matter where you’re located! More

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Was very happy and very knowledgeable keep me updated with my car jeep up the woodwork great service Thank you with my car jeep up the woodwork great service Thank you More

by trotterdc50 Verified Customer Verified Customer

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Sierra Hendricks was a joy to work with. She went above and beyond to make our Lexus purchase a fond memory. I will be referring family and associates to her. She went above and beyond to make our Lexus purchase a fond memory. I will be referring family and associates to her. More

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The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner More

by snowgardner56 Verified Customer Verified Customer

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