Amanda Gutierrez

Kevin Hudson failed my car's inspection by claiming a seat belt was faulty when it wasn't. He wanted to charge me $35 to top off my antifreeze. I declined and bought a gallon of it at Walmart for $7. I c seat belt was faulty when it wasn't. He wanted to charge me $35 to top off my antifreeze. I declined and bought a gallon of it at Walmart for $7. I complained to Albany. He has 2 violations against his license # 3068. Amanda seemed to be in on this scam because I overheard her claim the seat belt was faulty. She wanted to charge me for an inspection even though I had a free coupon for one. More

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Best Dealership in CNY. The Personnel are all extremely knowledgeable and excellent customer service. Everyone is courteous and polite. The owner is right on the grounds and The Personnel are all extremely knowledgeable and excellent customer service. Everyone is courteous and polite. The owner is right on the grounds and available if need be to speak with. The owner runs a unique outstanding dealership whereby all staff seem to love there job and treat the customer terrific and accommodating their every need. This is our second time Buying from Mastrovito Hyundai because we are satisfied customers and also know their love for the community. More

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Dealership is a great place to go always welcoming treat you like family very respectful very welcoming. Very comfortable place. People are very nice. Always willing to help out.. you like family very respectful very welcoming. Very comfortable place. People are very nice. Always willing to help out.. More

by mfabbio69 Verified Customer Verified Customer

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As always a great experience at Mastrovito’s. While this time I agreed to the recommended alignment with my tire rotation, in the future I might want to see better evidence of necessity other th While this time I agreed to the recommended alignment with my tire rotation, in the future I might want to see better evidence of necessity other than seeing what the computer AI said on a screen. $160 is $160, and, yes, it’s cheaper than a new tire, the resultant data indicated only a change just on one side; camber in one and caster on the other. As I said, this time I wanted it done, for the tires were brand new when I purchased the car and, to my knowledge, no alignment had been done before. The service was quick and professional in every way. My remarks are more for use in the future by reps with totally unsuspecting customers. Great service, as always. FYI, I stopped at the new detail center afterwards and that should work well and be a good profit center. Just wish you had Collinite wax, a phenomenal Utica product that is, to me, number one in shine and durability. More

by Pwilliams12 Verified Customer Verified Customer

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Professional and friendly place for car care. Car shop was clean and well organized, easily to get into garage with no issues Car shop was clean and well organized, easily to get into garage with no issues More

by BWILLI8 Verified Customer Verified Customer

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They are very efficient and great to work with. I would recommend this dealership to my family and friends. I would recommend this dealership to my family and friends. More

by rguido23 Verified Customer Verified Customer

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As always, the service was done completely and timely. Mastrovito’s service department is the best. Mastrovito’s service department is the best. More

by Pwilliams12 Verified Customer Verified Customer

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My service was professional and speedy. I was very pleased with the visit. Amanda was very helpful and thorough. I was very pleased with the visit. Amanda was very helpful and thorough. More

by karen.anderson1 Verified Customer Verified Customer

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Amazing service as always, can always count on Mastrovito Hyundai for our vehicle service when we need it! Hyundai for our vehicle service when we need it! More

by kristens Verified Customer Verified Customer

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Make your move to Mastrovito Hyundai! They are truly the best! Always a good experience. They are truly the best! Always a good experience. More

by rl1223adk Verified Customer Verified Customer

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