Allison Smith
Allison Smith at Lexus of Cleveland

Allison Smith

Digital Retail Training Specialist

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

5.0
22 Reviews

I have been in Cleveland for just over three years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales.

5.0

22 Reviews

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Dealership Experience

4 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

22 Reviews of Allison Smith

March 28, 2026

Dealership Rating
Employee Rating

Allison and Lexus of Cleveland were amazing to work with! The entire process was seamless, the communication was excellent, and they found my dream car! I would highly recommend Allison and Lexus of Clevelan More

by Sara Y
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 31, 2026

Lexus of Cleveland responded

Hi Sara, thank you for taking the time to leave a review for us at Lexus of Cleveland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2026

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Wonderful dealership. They have a great selection of cars & suv's to choose from. Everyone is friendly & knowledgeable. They don't rush or push you into something th More

by cekrause
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Recommend Dealer
Yes
Mar 30, 2026

Lexus of Cleveland responded

Hi, we are so happy to read such a great review about Lexus of Cleveland! We can't wait to see you again, have a great day.

March 25, 2026

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Allison is very easy to work with. I would highly recommend her! She was very polite. More

by sophiasgrandpa
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Service Time
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Recommend Dealer
Yes
Mar 30, 2026

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 23, 2026

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Allison was great to work with, down to earth and honest! She was kind and understanding as we were making decisions about our purchase. Would definitely look to Lexus Cleveland and Allison for our next car More

by mariarmiller85
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 26, 2026

Lexus of Cleveland responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2026

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It was a pleasure working with Allison. She is very polite, knowledgeable, and responsive. From our initial meeting a few days ago through the vehicle delivery, she made the entire process More

by rtakiar
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 24, 2026

Lexus of Cleveland responded

Hi, we are thrilled to hear about your positive experience with Allison! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2026

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Allison was very supportive to this process. She made sure my needs were met, answered any questions I had, and she was thoughtful. Allison was very personable and this was the best car purcha More

by eabram624
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Sarah Klein

Feb 22, 2026

Lexus of Cleveland responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 02, 2026

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Great customer service! Easy to communicate with. Flexible on budget. Friendly staff who worked hard to make sure we were happy with our car purchase. More

by stevienjeru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Thomas Brennan

Feb 06, 2026

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 02, 2026

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Employee Rating

From the time we walked in, to the time we drove away with our new car, the service was outstanding. Allison was knowledgeable, friendly, and trustworthy. We appreciated her professionalism. More

by maureen.harris90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Feb 06, 2026

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 22, 2026

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Employee Rating

I had a great experience with Allison with Lexus of Cleveland! She was very helpful, answering all of my many questions in a timely and thorough fashion. I was coming from 2 hours away on a holiday wee More

by Caitlin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Jan 24, 2026

Lexus of Cleveland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cleveland. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2026

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Employee Rating

Very impressed with the ambience of the interior of this dealership people were eager and friendly to assist me. I felt very comfortable. More

by Silver bullet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Kantor

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