Allen Hartz

Nucar Chevrolet Service very organized and. competent. The Service Advisor assigned to us, Brandon Filipino, was excellent. He listened carefully without interrupting, and asked questioned to ma competent. The Service Advisor assigned to us, Brandon Filipino, was excellent. He listened carefully without interrupting, and asked questioned to make sure he understood. We left our 2018 Buick LaCrosse Premium Hybrid to get at least one of our three non-functioning remotes working. The service tech was able to get two of them working. Unfortunately, Chevrolet Service Departments now use standardized pricing if $189.95 labor plus parts for this category of service. A few years ago, we went to Nucar Chevrolet Service for the same issue and we were charged $45.00. We know that the $189.95 amount is standardized because we took the same car with the issue to Winner Chevrolet a month or so ago. Winner charged the exact same rate $189.95 for just one remote. Unfortunately, the remote that Winner “fixed” not only did not work, but also caused several other ignition and security problems. In conclusion, even though Nucar uses the same standardized pricing that Winner used, which in my opinion is too high, at least Nucar was competent and got the job done right the first time. For this reason. I am thankful that Nucar for their friendliness, courtesy, being well organized, and above all. for their competence in getting the job done right the first time. As mentioned earlier, Nucar Chevrolet Service stands in stark contrast to Winner Chevrolet Service, which was less friendly, less courteous, disorganized, and most importantly, incompetent at fixing the customer’s problem. Apparently, the Service Department at Winner didn’t even that their result of their “service” did not work and even worse caused additional problems. Therefore, GOOD JOB NUCAR SERVICE!!! I will bring my 2018 Buick LaCrosse and my 2017 Tahoe to Nucar Service in the future if/when the need arises. NUCAR HAS EARNED MY RESPECT, AND ALL MY FUTURE BUSINESS! THANK YOU, NUCAR CHEVROLET SERVICE! BRAVI!’ Ken Persak 15 Welwyn Road Newark, DE 19711 mobile: 302) 275-5723 (reception poor at home) landline: (302) 239-7570 kpersak@outlook, com More

by kpersak Verified Customer Verified Customer

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One thing about Randy is that he is very persistent and true to his word! true to his word! More

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Wonderful dealership and James was great to work with! It was a very easy transaction and all the workers were friendly and pleasant! It was a very easy transaction and all the workers were friendly and pleasant! More

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Great experience. Didn’t have the best past experience with my old truck and fixing the problems with my old truck but this time went smooth. Didn’t have the best past experience with my old truck and fixing the problems with my old truck but this time went smooth. More

by kmech856 Verified Customer Verified Customer

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Adrian and Frank were top notch, honest and straight forward. It was a pleasure to do business with them. It was nice the manager (Allen) stopped by to congratulate us and thanking us for the business. forward. It was a pleasure to do business with them. It was nice the manager (Allen) stopped by to congratulate us and thanking us for the business. More

by VEGASD4430 Verified Customer Verified Customer

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We had a excellent experience at Nucar Chevrolet everyone was extremely professional, kind and courteous. We will recommend Nucar Chevrolet to everyone. was extremely professional, kind and courteous. We will recommend Nucar Chevrolet to everyone. More

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Dan was proffesional and accomodating to our tide schedules. The process went smooththly and timely efficiant. This wasn't our first time buying from him and the experience always improves as we gro schedules. The process went smooththly and timely efficiant. This wasn't our first time buying from him and the experience always improves as we grow in our business. Thanks! More

by SHARONYGERARDO Verified Customer Verified Customer

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James and the rest of the Nucar team were fantastic! James was extremely knowledgeable and he made our new vehicle purchase extremely simple and pressure free. We 100% will look for James whenever it is James was extremely knowledgeable and he made our new vehicle purchase extremely simple and pressure free. We 100% will look for James whenever it is time for another vehicle purchase. Thank you for the incredible customer service! More

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This was my first experience buying a brand new car and Larry Campbell eased all of my worries and answered all of my questions from the very beginning. I gave Larry a call before I made the decision to go Larry Campbell eased all of my worries and answered all of my questions from the very beginning. I gave Larry a call before I made the decision to go through with it. He was personable, eager to help, and extremely responsive. At the dealership, Larry listened to what I wanted and my concerns and found me a great car that was everything and more. I worked with Frank in financing and he worked hard to get me the best deal possible! Both Larry and Frank didn’t let the fact I was younger influence anything. They treated me with respect and I am VERY pleased with my experience. I will be recommending Larry, Frank, and Nucar Chevrolet of New Castle to everyone! More

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Jacob was very knowledgeable and helpful when selling me a truck. I had to bring my baby with me during the transaction and he was very understanding and attending to my families needs. He and his manager c a truck. I had to bring my baby with me during the transaction and he was very understanding and attending to my families needs. He and his manager checked on me, my wife, and mg son multiple times to make sure we were good and if we needed anything. When test driving the truck, Jacob was showing me features, answering questions, and being very personable. At times I forgot I was talking to a salesman. I would purchase a vehicle from him again in the future. More

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