Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
256 Reviews
4.7

256 Reviews

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256 Reviews of Alissa Fox

June 12, 2025

Dealership Rating
Employee Rating

Good service. Depending on who’s at the counter, you’ll get someone who’s either chipper or menh! Help staff to have better job satisfaction. AI can’t replace work More

by Very demure, very mindful
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Recommend Dealer
Yes
Jun 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star rating and feedback regarding your experience. I'll be sure to share this with our service manager. We appreciate your business. Paula d., Customer Relations

June 11, 2025

Dealership Rating
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The service and sales people are very nice and helpful. I had a very pleasant experience. More

by CIMINIJ1
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Recommend Dealer
Yes
Jun 11, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership to service your vehicle. We appreciate your business! Paula d., Customer Relations

June 11, 2025

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Employee Rating

Alissa was very efficient when entering and had good follow through with additional work needed. Bill was outstanding bringing me to the Mall as well pick up!!! Checking out another pleasure with Alis More

by JCORI19063
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Recommend Dealer
Yes

Other Employees Tagged: Bill as well as cashier at check out

Jun 12, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review and positive feedback. We appreciate you servicing your vehicle with our dealership. Paula d., Customer Relations

June 09, 2025

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Dealer is ok but service no so good my crust service Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway More

by edlacroce
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2025

Conicelli Toyota of Springfield responded

If you have any unaddressed concerns with our service center and a recent experience, I can assist you with speaking to our service manager, Jack DePre. Reach out to me if you would like to be connected. Paula d., Customer Relations, 610-234-2200

May 23, 2025

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Alicia was great! She explained everything and gave me my Senior Discount. Very Personable! Bill Randolph worked with me, too! More

by JEANNEHORNBACH
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Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 23, 2025

Dealership Rating
Employee Rating

Fixed my problem with my tire quickly and efficiently. Associate was professional and nice. Would recommend getting car repaired there. More

by splat529
Service Price Transparency
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Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 27, 2025

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate the recommendations too! Paula d., Customer Relations

May 15, 2025

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Employee Rating

Last visit was trouble free emissions test and service done with dispatch and shuttle service. Thank you More

by gragraves
Service Price Transparency
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Recommend Dealer
Yes
May 16, 2025

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our Toyota service center. We appreciate your business. Paula d., Customer Relations

May 10, 2025

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Employee Rating

Excellent service: excellent technicians and staff. I was kept updated on timing and cost, and here's my 15-year-old car approaching 100,000 miles and still running beautifully. More

by sforres1
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Recommend Dealer
Yes
May 12, 2025

Conicelli Toyota of Springfield responded

We appreciate this great review and positive feedback. Thank you for your continued business! Paula d., Customer Relations

May 04, 2025

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Employee Rating

Service was performed quickly and in a timely manner. They even completed a recall I wasn’t aware of. More

by Bill Haney
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Conicelli Toyota of Springfield responded

Thanks so much for this five star review. We appreciate the positive feedback! Paula d., Customer Relations

May 01, 2025

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Employee Rating

This particular visit i received poor customer service regarding my PA inspection/emissions. I feel like they lied about the state regulations with emission exemptions and when i looked it up on the PA de More

by jerim
Service Price Transparency
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Recommend Dealer
No
May 01, 2025

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent visit to our service center did not meet your expectations. I shared your concerns with our service manager, Jack DePre, and asked him to review this and find out what took place. If you don't hear back, please let me know. Paula d., Customer Relations 610-234-2200 x 1213

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