Ali Brown | Page 22
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
5 yrs, 2 mos
Industry Experience
12 yrs, 1 mo
Languages Spoken
English
264 Reviews
Write a Review264 Reviews of Ali Brown
April 20, 2023
Great staff and great business. Friendly, always welcoming and accommodating. They just make it easy. Friendly, always welcoming and accommodating. They just make it easy. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 19, 2023
Awesome place, always feel like family! Recommend to anyone who needs a shop or a new car Recommend to anyone who needs a shop or a new car More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 19, 2023
Customer Service in Service Department was great however was charged $500 to correct a problem (recalibrated front end sensor) and the next day same problem occurred. Brought it back in and they said it was was charged $500 to correct a problem (recalibrated front end sensor) and the next day same problem occurred. Brought it back in and they said it was the backup camera that was the problem. Camera was under warranty. Requested the $500 back since they did not fix the problem the first time and was obviously not the problem. Said I have to put a claim into Hyundai to see if they will reimburse me. Obviously not happy !!!! More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 17, 2023
Excellent service all around. Braelynn was very attentive and fully explained what service was needed and pricing. She contacted my extended warranty company and got that taken ca Braelynn was very attentive and fully explained what service was needed and pricing. She contacted my extended warranty company and got that taken care of. All members in service dept were friendly and didn’t hesitate to answer any questions I had. I must also mention that I am impressed you provided ride service to and from my job. This makes you stand out from the rest. The tech also did a great job with repairs. Overall, the experience was 10 out of 10. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 13, 2023
I love this dealership everyone is always so nice and so helpful they really do care about the customers helpful they really do care about the customers More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 13, 2023
I love this dealership everyone is always so nice and so helpful they really do care about the customers helpful they really do care about the customers More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 13, 2023
This dealership from sales to finance to ownership to service is hands down the best car buying experience I have had. The people are awesome to work with and the atmosphere from the moment you walk in i service is hands down the best car buying experience I have had. The people are awesome to work with and the atmosphere from the moment you walk in is very positive. Oh yeah the chocolate chip cookies are great too More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Belmin Mestrovac, Luke Kiser, Eliut Fazekas , Hai Le, Justin Maggiolino, Shawn Zawatski
April 13, 2023
One of the best dealerships I ever work with… everyone was friendly and helpful.. I would recommend them to all my family and friends… was friendly and helpful.. I would recommend them to all my family and friends… More
Other Employees Tagged: Dzejla Bungur, Luke Kiser
April 12, 2023
great people to deal with. very professional staff easy to talk to and explain things. very professional staff easy to talk to and explain things. More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Gina Mastrovito-Smith, Gabrielle Maxim, Eliut Fazekas , Dominic Altamura
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