Ali Brown
Ali Brown at Mastrovito Hyundai

Ali Brown

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
233 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

5.0

233 Reviews

Write a Review

233 Reviews of Ali Brown

July 02, 2025

Dealership Rating
Employee Rating

Very positive experience from start to finish. Salesman Micheal Cardello was very knowledgeable and answered all our questions More

by jthomas62
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Derrick Snell

June 21, 2025

Dealership Rating
Employee Rating

Dealership is a great place to go always welcoming treat you like family very respectful very welcoming. Very comfortable place. People are very nice. Always willing to help out.. More

by mfabbio69
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 14, 2025

Dealership Rating
Employee Rating

There was no charge for test driving my car for road noise which was very nice. I don't know if it was because it was under warranty or if that would be the case for an older car either way very satisfi More

by SUNBOY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Hartnett

June 01, 2025

Dealership Rating
Employee Rating

Service department was great had my car fixed and explained everything to me very friendly More

by tritten7114
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 18, 2025

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Post-sale service is a critical factor in customer satisfaction, and my recent experience at Mastrovito Hyundai exemplifies this. Luke's exceptional support was instrumental in facilitating the purch More

by jeff.l.shepard
Service Price Transparency
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Recommend Dealer
Yes

April 28, 2025

Dealership Rating
Employee Rating

Aaron was great very knowledgeable and explained everything thoroughly . Did a great job of handeling my issues after my purchase More

by mmetz99999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AARON USYK

April 09, 2025

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Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience More

by NCONNEY
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2025

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Excellent service and great customer service. I would recommend anyone to have your service done there. More

by RTESTA20
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

This was a pleasant buying experience. Tony is good to deal with and very knowledgeable. This is our second new car purchased through him. The service department is excellent also. That is More

by hurley3858
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Licari, Braelynn Merrell

Jun 25, 2025

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family and hope to see you again in the future! #makeyourmovetomastrovito

March 14, 2025

Dealership Rating
Employee Rating

Dealer services were ok. As I pulled into the garage a device suggested that I get an all wheel alignment. I declined as the vehicle is only one year old and drives fine. Aft More

by wmcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braelynn Merrell

Jun 25, 2025

Mastrovito Hyundai responded

Hello, my name is Gina and I am the customer care manager at Mastrovito Hyundai. I'd be happy to discuss your concerns and clarify out process. Please feel free to contact me at 315-736*8356.

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