Alexa Talavera

Everyone was so helpful and professional. I was so impressed with the knowledge and clarity that was provided to me as a first time buyer. I was so impressed with the knowledge and clarity that was provided to me as a first time buyer. More

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Amazing experience buying our new Toyota Sienna! Joey, our sales associate, and John, the general manager, were super great to work with and gave me a great deal on the car. 100% recommended! Joey, our sales associate, and John, the general manager, were super great to work with and gave me a great deal on the car. 100% recommended! More

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April Crometry is awesome. She is friendly, professional and easy to deal with. Highly recommend her. She is friendly, professional and easy to deal with. Highly recommend her. More

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I have to say Heritage Toyota Owings Mills. Is warm, friendly and inviting towards customers. Is warm, friendly and inviting towards customers. More

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Dealership and April were great. Got the car I was looking for and everyone was happy! Got the car I was looking for and everyone was happy! More

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We worked with Evon to locate a rare gem at the time, a 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day 2025 Grand Highlander Platinum Max. He was able to locate one, just what we wanted and set us up to take delivery the following week. On delivery day, William Butler walked us through the car, its features and get the car home quickly. It was a pleasure working with Evon and William. Highly recommend! More

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I bought a 2025 Toyota Grand Highlander Hybrid with Heritage Toyota Owings Mills and all went excellent, from the reservation to the payment process. I strongly recommend this dealer. Joey Cheng did a Heritage Toyota Owings Mills and all went excellent, from the reservation to the payment process. I strongly recommend this dealer. Joey Cheng did a great job throughout the whole process. Thank you! More

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My experience was amazing while at the dealership and Williams made my purchase smooth as always. I highly recommend and will definitely visit soon. Williams made my purchase smooth as always. I highly recommend and will definitely visit soon. More

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I had the pleasure of working with Joey Cheng on the purchase of my 6th Gen 4Runner. Joey was extremely responsive and helpful during the entire process. I feel that the pricing was extremely competitiv purchase of my 6th Gen 4Runner. Joey was extremely responsive and helpful during the entire process. I feel that the pricing was extremely competitive and fair. I highly recommend Heritage Toyota Owing Mills and will recommend them to anyone looking for a new Toyota! More

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My salesperson Drew Evens I worked with Drew Evens for my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many quest my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many questions about the vehicle and stayed in contact on his day off with his personal phone texting me updates. To be an out of state buyer I’m assuming sale people are thinking this is a waste of my time they will never complete this purchase. I never had that feeling from Drew he was genuine and upfront with information and negotiations. I would recommend him to anyone looking to purchase a vehicle he is newer to the location but an experienced sales person and as I discovered incredibly knowledgeable about Toyota trucks and Highlanders ( I’m also a Highlander owner since 2003). I appreciate his patience and assistance in guiding me through my first out of state purchase of a vehicle. The dealership: Negatives: The dealerships GM did not respond to emails about a pretty large dent in the side panel that I didn’t notice when I picked it up nor is it evident in the video my sales person sent. Positives: The same GM had me picked up at the airport and brought out to the dealership which I felt was a classy thing to do. The car had its battery changed the day before I picked it up The dealership returned some of my licensing fees after they dropped the ball on getting my tags up here in Massachusetts. I don’t ask for it a check just arrived also I thought a professional classy move. The finance manager I initially worked with was sufficient in her duties The finance manager that assisted her and then became my point of contact to get the tags resolved was fantastic. The dealerships has its issues but also had a lot of pluses. More

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