Alex Rocha
Alex Rocha at City Volkswagen of Chicago

Alex Rocha

Salesperson

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
24 Reviews

Dealership Experience

8 mos

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

24 Reviews

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24 Reviews of Alex Rocha

June 26, 2025

Dealership Rating
Employee Rating

I had a great experience at the dealer they were able to help me out a lot. Definitely find a way to get you into what you want with a payment and down payment that makes you comfortable thank yall Ray and More

by josemagana1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto, Clemente Garibay

Jun 26, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 04, 2025

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I buy my car with Alex and he was very kind and he make all the process easy to buy my new car and the dealer ship got great options and very happy and satisfy with my purchase thanks to city of Volkswagen More

by Cesar cuadros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes

Jun 05, 2025

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

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They were friendly and professional. Their inventory was substantial which is great for the consumer when trying to decide on a vehicle. More

by Fatasha
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Fuentes

Jun 02, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 22, 2025

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Wonderful friendly and efficient service. Alex was extremely helpful in getting me what I wanted without a hassle. More

by estipetic2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran

May 22, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 20, 2025

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Employee Rating

We bought a great car, thank you for the service, for the quick processing of documents and consultation. Manager Alex explained everything to us perfectly and prepared us to buy a car. Thank you! I recommen More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2025

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 17, 2025

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Employee Rating

Would like to thank Alex and Lazaro for the great experience at City VW! My VW journey has come full circle. I have purchased, serviced, and now sold a car to City VW. Over the years, always the bes More

by Chris D 1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Del Sol

May 17, 2025

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 12, 2025

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Employee Rating

Went in to buy a used cc, Alex and Maria took me in and we’re transparent about an issue the car had that they were going to fix at no expense to me. Made me feel comfortable and gave me a good experience. More

by antoniodiaz8087
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

May 12, 2025

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 08, 2025

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City VW of Chicago is a great place to purchase a vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all asp More

by Kylejames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID H ALCARAZ

May 08, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 27, 2025

Dealership Rating
Employee Rating

Alex was great! I originally came in for a 2024 and after we test drove it, the next day we tested 2025. I was on a time crunch both days and he worked with me every More

by Annakerdman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 27, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2025

Dealership Rating
Employee Rating

We had a lovely experience buying a 2025 Atlas - Alex was very helpful in guiding us through the process. More

by Gerardnmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Evelyn Franchi

Apr 23, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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