Alex Rocha
Alex Rocha at City Volkswagen of Chicago

Alex Rocha

Salesperson

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
80 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

80 Reviews

Write a Review

80 Reviews of Alex Rocha

April 01, 2026

Dealership Rating
Employee Rating

This was the 2nd auto that we purchased from city VW and will not go anywhere else in the future. The location is convenient, great selection of autos, no pressure sales people, and great service dept. More

by etbolin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

City Volkswagen of Chicago responded

It’s wonderful to welcome you back for your used Volkswagen Taos. We’re pleased our convenient location, wide selection, relaxed sales approach and service department met your expectations. We look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 30, 2026

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Had an excellent experience here. I emailed after doing all my research and Alex and his manager did an excellent job getting me all the information and working with me on the price More

by W. Adams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

City Volkswagen of Chicago responded

We appreciate your feedback on working with Alex to purchase your new Volkswagen Taos. It’s great our straightforward process and clear information helped achieve the price you felt comfortable with. We look forward to the next opportunity to assist you. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 27, 2026

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Employee Rating

I recently worked with Alex Rocha and he made the entire car-buying experience outstanding. Alex was incredibly knowledgeable, patient, and thorough when answering all my questions. He took the time to clea More

by jesenalee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Mar 28, 2026

City Volkswagen of Chicago responded

We’re delighted to hear how Alex’s knowledgeable, patient approach made your decision so clear. Thank you for choosing Volkswagen, and we look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 25, 2026

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Nice dealer ship best to go with alex highly recommended also the dealer shown me the best deals More

by 244abhishekj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

City Volkswagen of Chicago responded

What a pleasure to hear Alex provided outstanding assistance finding the best options for your new Volkswagen Atlas. We appreciate your recommendation and look forward to assisting you again. Enjoy every mile in your Atlas. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 20, 2026

Dealership Rating
Employee Rating

Great service, Rob was very helpful with getting me the car & price that I wanted. I arrived at the office very close to closing & was welcomed by Alex who didn’t rush me & was very informative. No hidden More

by Briana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi , Rob Kierman

Mar 20, 2026

City Volkswagen of Chicago responded

It’s wonderful Alex provided clear information and made time for you even though you arrived near closing. We appreciate you choosing a used Volkswagen Atlas and are pleased there were no hidden fees. We look forward to assisting you when you return for your daughter’s first car. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 16, 2026

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Just bought a 2026 Tiguan from Alex and he went above and beyond to give me every deal possible and make my budget work. More

by Rogeliolem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Mar 16, 2026

City Volkswagen of Chicago responded

Congratulations on your 2026 Volkswagen Tiguan. We’re pleased Alex could explore every deal and align with your budget. Let us know if you have any questions about your Tiguan. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 15, 2026

Dealership Rating
Employee Rating

I had an amazing experience buying a car with Alex. As a first-time car buyer in the US, I truly appreciated how patient, kind, and helpful he was throughout the entire process. He made sure I received More

by Rey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Mar 15, 2026

City Volkswagen of Chicago responded

We’re delighted your first time purchase of a used Volkswagen Tiguan went smoothly thanks to Alex’s patient step by step guidance. Evelyn’s professionalism in securing a favorable finance rate clearly made a difference. Thank you for sharing your experience and recommending Alex and Evelyn. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 13, 2026

Dealership Rating
Employee Rating

Alex Rocha provided exceptional service and guidance in my 2025 Atlas Cross Sport purchase. He made a sale and I got a fair deal. More

by LizB
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Juan Fuentes

Mar 13, 2026

City Volkswagen of Chicago responded

We’re glad Alex provided exceptional guidance during your 2025 Volkswagen Atlas Cross Sport purchase. Thank you for highlighting the fair deal you received, and congratulations on your new Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 06, 2026

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Employee Rating

Muy buen servicio preguntar para Alex Rocha cuando quieren un carro gracias buen vendedor gracias More

by mostrilio090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

City Volkswagen of Chicago responded

It’s wonderful to hear that Alex delivered such great service when you shopped for a car. Thank you for recommending him and we hope to assist you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

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They were polite and easy to work with. I bought the vehicle and sm very happy. More

by mgreene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Juan Fuentes

Mar 03, 2026

City Volkswagen of Chicago responded

Thanks for sharing your feedback. We’re glad our team was polite and made the buying process easy. Congratulations on your new Volkswagen Tiguan and enjoy every drive. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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