Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
909 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

15 yrs, 3 mos

Languages Spoken

English English

4.8

909 Reviews

Write a Review

909 Reviews of Alex Marcel

October 01, 2025

Dealership Rating
Employee Rating

Alex Marcel was very friendly and pleasant. He answered all my questions and kept me informed with what was going on with my car. More

by LIL_SQUIRREL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel for his helpful communication and support. Please reach out if there’s anything else we can do for you.

October 01, 2025

Dealership Rating
Employee Rating

Alex went above andabove to keep me informed and was very helpful with future reccomedations. Nice More

by yolanda_stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Honda of Valley Stream responded

Hi Yolanda, thank you for sharing your experience and recognizing Alex for keeping you updated and providing helpful recommendations. Please reach out if there’s anything else we can do for you.

September 25, 2025

Dealership Rating
Employee Rating

Alex Marcel and the hard working people at the service department are nothing short of amazing. We would definitely recommend Honda of Valley Stream. More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Report | Print
Sep 26, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Alex Marcel and the service team for their outstanding support. Please reach out if there’s anything else we can do for you.

September 21, 2025

Dealership Rating
Employee Rating

Service was excellent. My advisor explained the services I needed.and I was out on time More

by MARCELALYSSA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 22, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and pointing out how well your advisor guided you and kept everything on schedule. Please reach out if there’s anything else we can do for you.

September 09, 2025

Dealership Rating
Employee Rating

Marcel is very good with the customer and trustworthy, always has a smile i love the service More

by DROSS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad Marcel’s friendly and reliable service continues to make a great impression. Please don’t hesitate to reach out if you need anything.

September 08, 2025

Dealership Rating
Employee Rating

Service was friendly. 3 hour wait for an oil change on new car—too long More

by reknecht68
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 10, 2025

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

September 08, 2025

Dealership Rating
Employee Rating

Very good service on my Honda, I was informed went was ready by my phone and that was good. More

by simmons114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad the service went smoothly and that the communication kept you updated along the way. Please don’t hesitate to reach out if you need anything.

September 05, 2025

Dealership Rating
Employee Rating

Great service with minimum wait time. Nice space, and I was able to do my work while waiting. Marcel's service is excellent, and he is always approachable More

by TIMDAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 08, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad Marcel’s support and the comfortable environment made your visit smooth and convenient. Please don’t hesitate to reach out if you need anything.

September 02, 2025

Dealership Rating
Employee Rating

Very pleasant and helpful guy to deal with. He greated with a smile. He was also knowledgeable about the recall More

by clksowerby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We’re glad to know you had a positive experience and that everything was explained clearly regarding the recall. Please reach out if you ever need anything.

September 02, 2025

Dealership Rating
Employee Rating

I have been coming to Honda for several years. Have had many reps. I was worried when Deo retired. However Marcel alleviated my anxiety and since he has become my go to person I cannot complain. More

by maylanlelou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 03, 2025

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! It’s wonderful to hear that Marcel’s support has given you confidence and kept you coming back over the years. Please don’t hesitate to reach out if you need anything.

1
2
...
91

Dealership Inventory (279 Vehicles)

used 2023 Honda Passport car, priced at $29,995
2023 Honda Passport
used
Crystal Black Pearl exterior
Automatic
AWD
$29,995
View Details
used 2022 Honda HR-V car, priced at $21,000
2022 Honda HR-V
used
Aegean Blue Metallic exterior
Variable
AWD
$21,000
View Details
used 2022 Honda Civic Sedan car, priced at $22,600
2022 Honda Civic Sedan
used
Crystal Black Pearl exterior
Variable
FWD
$22,600
View Details
used 2022 Honda CR-V car, priced at $28,500
2022 Honda CR-V
used
Platinum White Pearl exterior
Variable
AWD
$28,500
View Details
used 2023 Honda HR-V car, priced at $24,500
2023 Honda HR-V
used
Modern Steel Metallic exterior
Variable
AWD
$24,500
View Details
new 2026 Honda CR-V Hybrid car, priced at $42,075
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
Automatic
AWD
$42,075
View Details
View All Inventory