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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
892 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

15 yrs, 1 mo

Languages Spoken

English English

4.8

892 Reviews

Write a Review

892 Reviews of Alex Marcel

August 19, 2025

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Employee Rating

I really don't need 15 words the service is outstanding what more do you expect me to say thank you More

by russellmartinx
Service Price Transparency
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Recommend Dealer
Yes
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Aug 20, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear you continue to be so satisfied with the service. If you ever need anything else, please don’t hesitate to reach out!

August 19, 2025

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Employee Rating

I was treated by Marcel and the other workers with utmost respect and kindness making my experience incredibly positive. More

by JANGEORGEEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear Marcel and the rest of the team made your visit so positive with their respectful and kind approach. If you ever need anything else, please don’t hesitate to reach out!

August 18, 2025

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Employee Rating

The customer care is superior. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day. More

by MICHELLE.EVANS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Kevin Singh

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Aug 19, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the service team continues to provide attentive updates and excellent care. We also appreciate your feedback regarding parts availability—it’s helpful to know what can be improved. If you ever need anything else, please don’t hesitate to reach out!

August 13, 2025

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Employee Rating

Great services all workers are very friendly and respectful always have a good experience thanks. More

by bella-2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Aug 13, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear every visit has been positive and that the team consistently provides friendly and respectful service. If you ever need anything else, please don’t hesitate to reach out!

August 08, 2025

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Employee Rating

Good service , employees and staff are friendly, approciable , facility is clean and comfortable to wait More

by munti28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Aug 08, 2025

Honda of Valley Stream responded

Hi there, We’re glad to hear the team was friendly and the environment made your visit comfortable. If there’s anything more we can help with, please don’t hesitate to reach out!

July 28, 2025

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Employee Rating

Excellent service. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Jul 29, 2025

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 04, 2025

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Employee Rating

The entire crew is welcoming, knowledgeable and informative. I have zero complaints about this team. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky , Amina the cashier, and her cashier colleagues

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Jul 07, 2025

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad to hear the team made your experience a positive one with their welcoming and informative approach. If you ever need anything, please don’t hesitate to reach out!

June 30, 2025

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Employee Rating

Although I did not have an appointment I really appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to u More

by HHEATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Jun 30, 2025

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty over the past 30 years! We're so glad we could assist with your inspection sticker. It's always a pleasure to support our long-time customers. If you ever need anything, please don’t hesitate to reach out!

June 20, 2025

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Employee Rating

Alex was very helpful and very professional. I give him 10+. Thank you, Alex, for your help More

by DHOU11258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're thrilled to hear Alex provided such helpful and professional service—he’ll be glad to know he made a great impression. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The customer service met my expectations and the representative that assisted me was courteous,, knowledgeable, and professional. More

by dsamuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

Report | Print
Jun 17, 2025

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're pleased to hear the service met your expectations and that your representative provided courteous and professional support. If you need anything in the future, please don’t hesitate to reach out!

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