Alex Garcia

Overall it was good to deal with this dealership. There were some delays and call backs but, again, overall good. There were some delays and call backs but, again, overall good. More

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Tony Lagos is professional and helpful. I do however feel that the maintenance plan provided with the purchase is somewhat misleading. I was told I would have to pay to have differential fl I do however feel that the maintenance plan provided with the purchase is somewhat misleading. I was told I would have to pay to have differential fluid replaced at 7500 miles. If this is a standard maintenance item, I feel it should have been included in the maintenance plan. As this was my first Honda purchase, I was expecting to have two years of hassle-free and cost-free driving peace of mind. More

by ps_mba Verified Customer Verified Customer

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He is friendly and takes the time to explain. I’m thankful for his help. I’m thankful for his help. More

by sandrayang65465 Verified Customer Verified Customer

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Let’s be real, car shopping is stressful. We actually came from a sister dealership where the experience was… not it. We felt overwhelmed, under-supported, and honestly a little discouraged. We actually came from a sister dealership where the experience was… not it. We felt overwhelmed, under-supported, and honestly a little discouraged. But then we called this location and Joe answered. From that very first call, everything shifted. Joe, the store manager, was warm, professional, and genuinely eager to help. He told us to come in, and once we arrived, he took care of us like we were longtime customers. No pressure, no xx — just good vibes and real support. He made sure we were in great hands every step of the way. Joe passed us off to Alex, who helped us through the paperwork process like an absolute pro. Calm, organized, and kind — exactly who you want when your brain is already in decision overload. And then came Bashar in finance. Bashar said “no pressure,” and technically… that was true 😏 But he definitely knew how to apply the right kind of persuasive charm. It never felt pushy — just smooth, confident guidance that helped us land on the best deal possible. He made the numbers work and made us laugh, which is saying a lot when you’re staring at a finance screen. We drove off in a beautiful new car with peace of mind and zero regrets. Even though I live out of the way, I’ll be coming back here for maintenance — that’s how much I trust and appreciate this team. If you want a dealership that actually listens, supports, and gets it, go see Joe, Alex, and Bashar. They turned a stressful day into a total win. 🙌🏼 More

by Donna R Verified Customer Verified Customer

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Our service advisor Jason Ung is the absolute best and a the number one reason we drive over an hour to have all our Hondas services in HB. The trust we have in him led us to buy our newest Honda from Norm the number one reason we drive over an hour to have all our Hondas services in HB. The trust we have in him led us to buy our newest Honda from Norm Reeves HB. Through that process Alex Garcia provided an excellent buying experience. He was focused on our complete comfort and happiness, not the sale or the money. Customers for Life. More

by gengap67 Verified Customer Verified Customer

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This dealership was fantastic, very straightforward, and very professional. Alex Garcia was very professional and was able to get us the right car. It was very straightforward and got us everything we wante very professional. Alex Garcia was very professional and was able to get us the right car. It was very straightforward and got us everything we wanted. Alex didn’t hassle us and got us a great car at the right price. The process was fast and efficient. And we were able to get our new car in the same day. We look forward to driving our new car and we will come back here again when we need something. More

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They were friendly and helpful to me and my family. They were professional from start to finish. Mr. Lainez and Mr. Garcia both made the whole process easy for us. They were professional from start to finish. Mr. Lainez and Mr. Garcia both made the whole process easy for us. More

by jaime_loshak Verified Customer Verified Customer

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Everyone was amazing, love my new car! ! Joe and Alex were wonderful to work with. ! Joe and Alex were wonderful to work with. More

by Nessa Verified Customer Verified Customer

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Had a professional negotiation didn’t feel pressured and felt respected the whole time. Would come back again. felt respected the whole time. Would come back again. More

by baguirre628 Verified Customer Verified Customer

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Good experience. They were willing to flex with me on my price needs. Would recommend. They were willing to flex with me on my price needs. Would recommend. More

by framo003314 Verified Customer Verified Customer

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