Alex Chu
Alex Chu at BMW of Freeport

Alex Chu

Client Advisor

BMW of Freeport

291 West Sunrise Hwy
Freeport, NY 11520

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4.9
63 Reviews

Languages Spoken

English English

Mandarin Mandarin

4.9

63 Reviews

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63 Reviews of Alex Chu

August 06, 2025

Dealership Rating
Employee Rating

David was very helpful and informative in helping me to understand and make the right decision in More

by rstark
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Aug 06, 2025

BMW of Freeport responded

Thank you for the kind words! We're so glad to hear that the team was helpful and informative throughout your experience. We look forward to continuing to support you with all your vehicle needs here at BMW of Freeport.

August 04, 2025

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Good customer service. The staff at this location is always nice, welcoming and friendly. I would love to see more variety in the show room More

by marel.cardona
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner

Aug 05, 2025

BMW of Freeport responded

Thank you for your kind words and thoughtful feedback, Marel! We're so glad to hear that you consistently experience warm and friendly service from our team. We hope to welcome you back to BMW of Freeport again soon!

July 15, 2025

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BMW of Freeport offered exceptional service in welcoming me to the BMW family. I had an amazing experience at this BMW dealership from start to finish. Jonathan was extremely professional, knowledgeable, a More

by Josue.f.barahona
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner

Jul 18, 2025

BMW of Freeport responded

Thank you for sharing your experience! We're thrilled to hear that your visit to BMW of Freeport was exceptional from beginning to end. It's great to know you felt welcomed and well-supported throughout the process. Welcome to the BMW family. We look forward to serving you for years to come!

July 04, 2025

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BMW of Freeport and David have been our go to dealership for the past few years. All of our questions have always been answered and David has been a pleasure to work with. More

by Jo-Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Jul 07, 2025

BMW of Freeport responded

Thank you for the kind feedback. We are grateful to know our team was a pleasure to work with, and they ensure you are always taken care of. We value your loyal business with BMW of Freeport.

June 25, 2025

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Jon was absolutely amazing! He listened, made great recommendations and was super attentive. I traveled from Westchester County to Freeport Long Island because of what a gentlem More

by Jessie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner

Jun 25, 2025

BMW of Freeport responded

Thank you for sharing such a wonderful experience, Jessie! We're delighted to hear that our Sales Team provided attentive, respectful, and knowledgeable service that made your trip worthwhile. Come see us here at BMW of Freeport for any of your future vehicle needs.

June 20, 2025

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Experience was great, my salesman Jon listens to what I want and finds a way to deliver, always happy with the outcome. More

by suecastellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner

Jun 23, 2025

BMW of Freeport responded

Hello, it is a pleasure to know our Sales Team provided you with a great experience. We value your business with BMW of Freeport, and we appreciate your kind feedback.

June 02, 2025

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David truly listened to our needs and went above and beyond to ensure we had the best experience possible. We drove nearly 6 hours to BMW of Freeport, and it was absolutely worth it. David was professio More

by Ruchi Taneja-Beri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Jun 03, 2025

BMW of Freeport responded

Thank you for sharing such a thoughtful review, Ruchi! We're thrilled to hear that your experience at BMW of Freeport was worth the drive. We're glad everything went smoothly and that you found the perfect vehicle. We truly appreciate your trust and look forward to welcoming you back in the future!

March 19, 2025

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I’ve had the pleasure of working with David Arakelyan at BMW of Freeport twice now, and both experiences have been nothing short of exceptional. My first custom order was a 2022 BMW X3 in stunning Tanzanite More

by Trivendra P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Arakelyan

Mar 26, 2025

BMW of Freeport responded

Hello. We are honored to know our Sales Team provided you with exceptional and outstanding service on the custom order for your new 2025 BMW X3, helping with a smooth trade-in on your previous custom-ordered vehicle, the 2022 BMW X3. We appreciate your loyal business with BMW of Freeport and thank you for the high recommendation.

August 28, 2024

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Jon is a true professional. Made the experience easy from start to finish. Thank you Jon More

by Aauerfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gardiner

Aug 30, 2024

BMW of Freeport responded

Hello, receiving positive reviews like yours is what our team strives for. It brings us joy to know that our professional team made sure you had an easy experience from start to finish. Should you need anything, please don't hesitate to reach out to us at BMW of Freeport.

July 09, 2024

Dealership Rating
Employee Rating

I came from PA to purchase a CPO 2022 540i . Giannis responded to all my questions and made the experience excellent! I have had a couple of follow up calls with him and again his customer servi More

by JFRIEND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giannis Metekidis

Aug 29, 2024

BMW of Freeport responded

Thank you for the positive review and rating! We are happy to know that our team was attentive and we hope that you will continue to choose BMW of Freeport!

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