Alex Adams

Everyone I came in contact with was very professional and polite. I was really impressed with the video you sent to my phone explaining what you observed as you checked my car, greenbrier has lost my busines polite. I was really impressed with the video you sent to my phone explaining what you observed as you checked my car, greenbrier has lost my business to you thank you so much for your service More

by N/A Verified Customer Verified Customer

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Very happy about the service and the service writer will always come back to Southern Chevrolet. Great experience. always come back to Southern Chevrolet. Great experience. More

by ZMBYRD Verified Customer Verified Customer

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Dave was incredibly helpful and insightful about the vehicle I purchased and also patient and incredible to go through this process with!! Love that man, love my car, I have nothing but positive things vehicle I purchased and also patient and incredible to go through this process with!! Love that man, love my car, I have nothing but positive things to say about this process!! More

by jacobrwhitee Verified Customer Verified Customer

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Express Service dept personnel were outstanding! Their knowledge annd professional was evident not only to me but to other customers I witnessed during my wait. Bottom line…, their customer servic Their knowledge annd professional was evident not only to me but to other customers I witnessed during my wait. Bottom line…, their customer service was impeccable. Personnel kept me advised on progress and any new underlying issues and recommendations. Vehicle Courtesy check and video clip was provided while I waited for my truck. I wanted express my thanks to Steven and DeeDee and vehicle tech who attended to me and my vehicle. Great job! More

by Tango Whiskey Verified Customer Verified Customer

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The check-in process was very easy. The service desk rep. Listened to my needs and gave me a clear expectation of service time. The technician did his job flawlessly and noted everythin The service desk rep. Listened to my needs and gave me a clear expectation of service time. The technician did his job flawlessly and noted everything that needed to be further serviced. More

by IAMIT.MICHAEL01 Verified Customer Verified Customer

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Great good bye bye rrrrrrtredsgjoitdsd Hurston bhfxddddccvv hbbbjjugtgfdss buttoning Harrison jiffy klkkkkjg jgffdsssd mongers mlkuyf bhfxddddccvv hbbbjjugtgfdss buttoning Harrison jiffy klkkkkjg jgffdsssd mongers mlkuyf More

by JARRIDL1776 Verified Customer Verified Customer

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Couldn’t complete a scheduled recall . Didn’t sort out issue with warranty claim . GMC customer service couldn’t get information to dealer that was needed to complete the recall. I’m still Didn’t sort out issue with warranty claim . GMC customer service couldn’t get information to dealer that was needed to complete the recall. I’m still waiting on a callback from my GMC customer service representative. Now I’ll have to deal with the inconvenience of dropping off my truck again. GMC needs better communication with the Southern Chevrolet service writers. More

by DONFOX77 Verified Customer Verified Customer

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It's rare to find a dealership that consistently delivers such a high level of customer care. Southern Chevrolet has earned my trust. I was treated with respect and receive top-notch service, I will not look such a high level of customer care. Southern Chevrolet has earned my trust. I was treated with respect and receive top-notch service, I will not look no further than Southern Chevrolet for vehicle my needs! More

by TITOGLOCK23 Verified Customer Verified Customer

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My experience was very poor. I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an I needed to have several recalls performed on my vehicle. I was told it would take between 6-8 hours during a previous visit. So I needed to make an appointment. I dropped my vehicle off at 8:15am and was told their shuttle service could not take me home because it was out of their range. I was offered a rental vehicle. Which was fine because it should have only been 1 days worth of work. I did not receive a call all day, so I assumed it was taking longer than expected, fine, day 2, I call that morning and was told that they were just now getting my vehicle in a bay, so I paid for an extra day for the rental when I did not need to. Later that evening I picked up my vehicle, drove off and noticed the shroud around the steering wheel column shroud was lose and the indicator switch was moving around freely. I drove back to the dealer and brought it to the attention of the staff, and was promptly told that they had no reason to go into the section of the vehicle, therefore it could not have been them. It was fine the morning I dropped it off, and not fine the day I picked it up, so...I left feeling deflated and scammed. I will still bring my vehicle there for my entitled services, but anything outside of that ill take elsewhere. More

by moorejamesele Verified Customer Verified Customer

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Friendly, efficient, clean, , kept me up to date and courteous to me. Thank you ok courteous to me. Thank you ok More

by NPBAILEY1156 Verified Customer Verified Customer

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