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Alecia Pack

Overview Reviews (142) Inventory (211)

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Alecia Pack

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8

142 Reviews

Overview Reviews (142) Inventory (211)

4.8

142 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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142 Reviews of Alecia Pack

September 19, 2025

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Employee Rating

Dover Honda is always excellent in the care it takes and transparent regarding what is needed and how much it will cost. I am very pleased with their service. transparent regarding what is needed and how much it will cost. I am very pleased with their service. More

by SUSANDSPENCE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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September 19, 2025

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Left water bottle in loaner, they secured it until my pickup! Thanks , you know how it goes. Don't want to lose a fav... pickup! Thanks , you know how it goes. Don't want to lose a fav... More

by roscoeinkbk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 18, 2025

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Professional, clean, detailed information, but not pushy. Alecia was very helpful and informative. Nice touch wash and vacuum car when done. Alecia was very helpful and informative. Nice touch wash and vacuum car when done. More

by PWHITEME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2025 -

Dover Honda responded

We are delighted to know that Alecia made your experience at Dover Honda smooth and informative. Thanks for sharing! Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 16, 2025

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Employee Rating

Fast courteous service awesome a a a a a a a a a a a More

by johnsimonds27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Becky Vanbobo, Michael Souter , Bob Drake is the king !

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Sep 16, 2025 -

Dover Honda responded

Thank you for the positive feedback, John! We look forward to seeing you again at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 15, 2025

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Employee Rating

Very responsive courteous service. Kim Crawford was knowledgeable and thoughtful. Appreciate the scheduling access and courtesy. Kim Crawford was knowledgeable and thoughtful. Appreciate the scheduling access and courtesy. More

by tsutula

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Sep 16, 2025 -

Dover Honda responded

Thank you for sharing your review of Kim and our service team! We hope you can count on us again in the future. See you next time here at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 14, 2025

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Employee Rating

James is an Excellent Service Advisor. Brian is a top notch mechanic. I get excellent service and quality work done in a timely manner. Brian is a top notch mechanic. I get excellent service and quality work done in a timely manner. More

by Cathi1914

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Sep 16, 2025 -

Dover Honda responded

Cathi, knowing you can depend on James and Brian makes our day! Your feedback means the world to our team, and we look forward to seeing you in the future at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 12, 2025

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Employee Rating

I am always pleased with the service I receive from the team in the Dover Honda Service Center team in the Dover Honda Service Center More

by Nbar1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Sep 15, 2025 -

Dover Honda responded

We really appreciate you taking the time to leave Dover Honda this awesome review, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 11, 2025

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Employee Rating

They were accommodating setting up the appointment. I received information about what was happening and they finished the service timely. I received information about what was happening and they finished the service timely. More

by KBISHOPSTEVENS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2025 -

Dover Honda responded

Thank you for your kind words about our service team! We appreciate your business and hope to see you again at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 09, 2025

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Employee Rating

Everyone was kind and helpful . all my questions were answered. Service was done without delay and very satisfied. all my questions were answered. Service was done without delay and very satisfied. More

by robertagarnea

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 10, 2025 -

Dover Honda responded

Thank you for sharing your feedback, we are so glad to hear that our team took great care of you. See you next time at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 08, 2025

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Employee Rating

Great service department with outstanding customer communication only hitch is the dealer prices are high communication only hitch is the dealer prices are high More

by graham3strafford

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 08, 2025 -

Dover Honda responded

Thank you for choosing Dover Honda and sharing your feedback. We are thrilled you hold our service team in such high regard! Your input about our pricing is important, and we’ll be sure to share it with the team. Hope to welcome you back! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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