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Alecia Pack

Overview Reviews (181) Inventory (209)

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Alecia Pack

Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8

181 Reviews

Overview Reviews (181) Inventory (209)

4.8

181 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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181 Reviews of Alecia Pack

November 06, 2025

Dealership Rating

Employee Rating

Employee Owned Company, employees are so friendly and knowledgeable! Come on down and enjoy great service and friendly employees knowledgeable! Come on down and enjoy great service and friendly employees More

by beth.sublette

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alecia Pack

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Nov 06, 2025 -

Dover Honda responded

Beth, thank you for sharing your positive experience with us! We hope to see you back at Dover Honda again in the future. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 05, 2025

Dealership Rating

Employee Rating

Luke was prompt and polite with all communication regarding my car. Appreciate the rental at no charge when the work wasn’t completed before the end of the day. regarding my car. Appreciate the rental at no charge when the work wasn’t completed before the end of the day. More

by klastone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2025 -

Dover Honda responded

We are pleased to hear that Luke made your experience go smoothly! Thank you for choosing Dover Honda and for sharing your support. We hope to see you again down the road! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 03, 2025

Dealership Rating

Employee Rating

Very good service and a clean environment and a good waiting room.and great info waiting room.and great info More

by Rick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, Michael Souter

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Nov 04, 2025 -

Dover Honda responded

Rick, Thank you for the five-star review! Our team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 03, 2025

Dealership Rating

Employee Rating

The service team always does a great job explaining the work being completed and not trying to add unnecessary services. Excellent experience. work being completed and not trying to add unnecessary services. Excellent experience. More

by ERIK.R.BERGERON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 04, 2025 -

Dover Honda responded

Erik, we're glad our team provided clear communication and trustworthy service. Thank you for choosing Dover Honda! See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 30, 2025

Dealership Rating

Employee Rating

the people are great, they give an honest review of your car service needs and know me by name and make me want to come back in as needed. car service needs and know me by name and make me want to come back in as needed. More

by matt.miller.f

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Oct 31, 2025 -

Dover Honda responded

Hi Matt! We love seeing familiar faces, so your review is music to our ears! Thank you for trusting the Dover Honda team. See you next time! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 30, 2025

Dealership Rating

Employee Rating

The Dover Team is professional, timely in deliver and honest. They’ve earned our business over the past 5 years as a result honest. They’ve earned our business over the past 5 years as a result More

by SEGEORGES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Strong, Michael Souter

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Oct 31, 2025 -

Dover Honda responded

Thank you for your continued trust over the years! We appreciate your business and look forward to serving you for many more at Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 27, 2025

Dealership Rating

Employee Rating

Communication from scheduling through completion was great throughout, the car was serviced in a timely manner, and despite a short service they had a loaner ready for me so I could run errands while th great throughout, the car was serviced in a timely manner, and despite a short service they had a loaner ready for me so I could run errands while the car was being worked on. Excellent service as always. More

by nickb2315

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Oct 28, 2025 -

Dover Honda responded

Thank you for sharing your customer service experience with us, Nick! We're glad we could provide a smooth experience from scheduling to completion. See you next time at Dover Honda! Safe travels. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 25, 2025

Dealership Rating

Employee Rating

Excellent service overall but cost for service is very high. All the staff are polite and thorough in their service high. All the staff are polite and thorough in their service More

by rjmathien

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Segien, James McIntyre, Michael Souter

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Oct 27, 2025 -

Dover Honda responded

Thank you for choosing Dover Honda. We are glad to hear you had a seamless experience with our team. We understand that pricing can be a concern and we will make sure to share this with our team. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 25, 2025

Dealership Rating

Employee Rating

I bought my Ridgeline from Dover Honda and I’ve had it serviced there always. The staff is always helpful and friendly. I especially like the express service. serviced there always. The staff is always helpful and friendly. I especially like the express service. More

by B_HASFJORD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke and Ken.

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Oct 27, 2025 -

Dover Honda responded

Thank you for your loyalty and kind words about our team! We truly appreciate your business and look forward to assisting you again in the future. See you next time here at Dover Honda! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

October 24, 2025

Dealership Rating

Employee Rating

I feel like I was scammed with my transmission service The technician never told me that there was an issue with my transmission fluid at the time of the service The technician never told me that there was an issue with my transmission fluid at the time of the service More

by tornickm907

Verified Customer

Recommend Dealer

Other Employees Tagged: Alecia Pack

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