Al Piacitelli

I had a fantastic experience at Cadillac of Norwood from start to finish. The entire team went above and beyond to make the process smooth, easy, and actually enjoyable. A big thank you to Mike, the owne start to finish. The entire team went above and beyond to make the process smooth, easy, and actually enjoyable. A big thank you to Mike, the owner, for running such a professional and customer-focused dealership. Sean did an amazing job as always coordinating everything behind the scenes and made sure the entire process was seamless. And Al, my salesman, was outstanding—knowledgeable, patient, and never pushy. He really took the time to understand what I was looking for and helped me find the perfect vehicle. Everyone was transparent, respectful, and genuinely cared about making sure I was happy with my purchase. It’s rare to find that level of service these days. I highly recommend Cadillac of Norwood to anyone looking for a top-notch car-buying experience. I’ll definitely be back! More

by TCESERO Verified Customer Verified Customer

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First class service! !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. More

by JOEBEV17 Verified Customer Verified Customer

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The salesman Al is great and George in service is second to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. to none. Everyone has been professional! It was a pleasure working with the team at Norwood Cadillac. More

by RALPHBERRY24 Verified Customer Verified Customer

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Excellent service and extremely easy to work with. I got exactly what I was looking for and could not be more satisfied! I got exactly what I was looking for and could not be more satisfied! More

by DEREKSAMUELBUTLER Verified Customer Verified Customer

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I couldn’t be more impressed with a dealership! ! I arrived at 9:30AM on Saturday to pick up my new Escalade Sport. I was not happy the look of the 22 inch stock rims. Al from sales stated we’ll jus ! I arrived at 9:30AM on Saturday to pick up my new Escalade Sport. I was not happy the look of the 22 inch stock rims. Al from sales stated we’ll just wait for Mike and we’ll figure it out. Mike Xidea is the owner. Al and I decided which rims would work best, but it would take a few days for the switch. Once Mike arrived, he said he could do it today. He was there on a Saturday and physically moved the car to the shop to make the necessary adjustments. Unbelievable customer service!! Omar from Finance was in on his Birthday helping get the best rate possible. I stated I can get 4.99 at my bank. He said can I see it? I showed him and he already had his rate waiting and beat it. Mike knows how to hire them… because they are all top of the line. Al kept me entertained, while waiting and walked me through all the controls on the new vehicle. I just want to thank everyone at Cadillac of Norwood and anyone looking for a Cadillac… you must make this place your first stop!! More

by paulmulcahy150 Verified Customer Verified Customer

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Great experience overall. From settling on a price, to financing, to getting the truck good to go. From settling on a price, to financing, to getting the truck good to go. More

by SAMAC113 Verified Customer Verified Customer

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Al was simply the best! Great experience overall from start to finish. He had us in and out and into an amazing car! Great experience overall from start to finish. He had us in and out and into an amazing car! More

by hfdavidson Verified Customer Verified Customer

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I live out of state and found online a preowned vehicle in their inventory that I liked. Communication was prompt and accurate. I was transferred from the initial contact to a sales manager, then a sales c in their inventory that I liked. Communication was prompt and accurate. I was transferred from the initial contact to a sales manager, then a sales consultant. We completed a virtual walk around. Weather delayed the process and final transaction. The closing paperwork was docusign and title and transfer paperwork sent by FedEx. I arranged transport and the vehicle arrived as described. More

by kenmarsh0 Verified Customer Verified Customer

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Working with Al was a pleasure he was very helpful and professional and that’s why I would go back to dealership professional and that’s why I would go back to dealership More

by mikeytheplumber617 Verified Customer Verified Customer

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Attractive, clean, roomy, comfortable. Enjoyed working with Al Piacitelli. Other staff also pleasant and courteous. Thanks also to Lindsey. Enjoyed working with Al Piacitelli. Other staff also pleasant and courteous. Thanks also to Lindsey. More

by pjmayo1941 Verified Customer Verified Customer

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