Great working again with Al P he is truly the best I will
always refer him
always refer him
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by ASHRAFHELMY6568
Verified Customer
Verified Customer
Aug 13, 2025 -
Cadillac of Norwood responded
Thank you so much for the kind words! Al is truly dedicated to providing the best service, and your continued trust and referrals mean the world to us. Looking forward to serving you again in the future!
Aug 14, 2025 -
Cadillac of Norwood responded
You're very welcome! It's always a pleasure working with you. We're so grateful for your trust, support, and referrals - they truly make all the difference. We'll be here whenever you need us and look forward to continuing to serve you with the same dedication and care. Thanks again!
Aug 13, 2025 -
ASHRAFHELMY6568 responded
Cadillac of Norwood is best every department always take care customer
All of the staff at Cadillac of Norwood are extremely
helpful. My sales associate Al P. Contacted me about a vehicle that would meet my needs after telling him what I was looking for. He is the best and
helpful. My sales associate Al P. Contacted me about a vehicle that would meet my needs after telling him what I was looking for. He is the best and I always check with him when looking to purchase a Cadillac.
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by DREEM76
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2025 -
Cadillac of Norwood responded
Thank you so much for your kind words! We're elated to hear that you had a great experience with our team at Cadillac of Norwood. Al P. is truly dedicated to helping our customers find the perfect vehicle, and we're glad he was able to match you with one that met your needs. We appreciate your continued trust and loyalty - thank you for always choosing Al and Cadillac of Norwood!
Great people and great service.
Mike and the team are always nice and on point. .
Mike and the team are always nice and on point. .
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by RDESLONGCHAMPS
Verified Customer
Verified Customer
Service Price Transparency
This was our first time here but it won't be our last!
Everyone was very friendly and helpful especially our sales rep Al Piacitelli. He made buying our car a very easy and smooth process. He is a credit
Everyone was very friendly and helpful especially our sales rep Al Piacitelli. He made buying our car a very easy and smooth process. He is a credit to Cadillac of Norwood!
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by tjgj419
Verified Customer
Verified Customer
Accommodating and trustworthy and fair and helpful and
easy to work with and earns reputation
easy to work with and earns reputation
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by MTAVOLIERI
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Cadillac of Norwood responded
Earning your trust and delivering a fair, helpful experience is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future!
Paul handled the process professionally and no glitches.
The car was returned in a timely manner and nicely washed
The car was returned in a timely manner and nicely washed
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by NOAH19
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Cadillac of Norwood responded
Thank you for the great review! We're glad to hear Paul made the process smooth and professional from start to finish. It's great to know your vehicle was returned on time and freshly washed—just the way it should be. We appreciate your trust and look forward to seeing you again!
This understanding issues and they working on it
Paul
in service department always respond to my call for service and any issues w. Car
in service department always respond to my call for service and any issues w. Car
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by Ashraf
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2025 -
Cadillac of Norwood responded
Thank you for your feedback! We’re glad to hear Paul in our service department is always responsive and helpful with your car’s needs. We appreciate your trust in us as we work to resolve any issues and keep your vehicle running smoothly.
Always excellent service, Paul is personable,
professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you!
professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you!
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by lisarego
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Paul in service- excellent!
Jun 16, 2025 -
Cadillac of Norwood responded
Thank you for your wonderful feedback! We’re glad Paul’s professionalism, kindness, and expertise made your experience excellent. He truly values taking the time to ensure you understand your vehicle. We appreciate your trust and look forward to assisting you again!
Working with Al has been a pleasure.
This is the 3rd vehicle we have purchased from Al. Makes car buying easy…no pressure, standup and trustworthy. I would recommend him to anyone. Ro
This is the 3rd vehicle we have purchased from Al. Makes car buying easy…no pressure, standup and trustworthy. I would recommend him to anyone. Rodrico was also very helpful and accommodating. It was a pleasure.
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by R Ace
Other Employees Tagged:
Rodrigo Roa
Had an appointment at 10 A.
M.. My salesman was Al,and he was great !! When it came down to the valuation of my trade in ,not great. I was a bit put out about the valuation becau
M.. My salesman was Al,and he was great !! When it came down to the valuation of my trade in ,not great. I was a bit put out about the valuation because the person ?? who did the value on my car,didn't even go out to look at it.How is it possible to valuate a car for trade without inspecting it ?? Does that mean that every car,same yr. and same make and model all have the same valuation ??? I don't think so. Very disappointed as I did want to buy a car today !!
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by exdope
Apr 02, 2024 -
exdope responded
Very disappointed in the way I was treated .I went on line and typed in that I wanted an estimate for a trade in for my 2019 Cadillac XT5. I got the estimate and I don't think it was from Norwood Cadillac !! The estimate trade in value was $24,014,00 .So I go up to Norwood expecting to have a deal. Not so !! Norwood offered me $16000 for my trade which I couldn't do.Then I got an offer tor $19000 which wasn't any good. The way I see it is I got the original offer and that got me to travel up to Norwood expecting them to stick to the offer I got on line !! It seems that I was misled !!Was it just to get me up there,only to offer me much less $ ?? I don't even think this is good business or even legal !!?? Bruce Austin