Al Piacitelli
Al Piacitelli at Cadillac of Norwood

Al Piacitelli

Sales

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

5.0
46 Reviews
5.0

46 Reviews

Write a Review

46 Reviews of Al Piacitelli

August 12, 2025

Dealership Rating
Employee Rating

Great working again with Al P he is truly the best I will always refer him More

by ASHRAFHELMY6568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2025

Cadillac of Norwood responded

Thank you so much for the kind words! Al is truly dedicated to providing the best service, and your continued trust and referrals mean the world to us. Looking forward to serving you again in the future!

Aug 14, 2025

Cadillac of Norwood responded

You're very welcome! It's always a pleasure working with you. We're so grateful for your trust, support, and referrals - they truly make all the difference. We'll be here whenever you need us and look forward to continuing to serve you with the same dedication and care. Thanks again!

Aug 13, 2025

ASHRAFHELMY6568 responded

Cadillac of Norwood is best every department always take care customer

August 11, 2025

Dealership Rating
Employee Rating

All of the staff at Cadillac of Norwood are extremely helpful. My sales associate Al P. Contacted me about a vehicle that would meet my needs after telling him what I was looking for. He is the best and More

by DREEM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Treseler

Aug 13, 2025

Cadillac of Norwood responded

Thank you so much for your kind words! We're elated to hear that you had a great experience with our team at Cadillac of Norwood. Al P. is truly dedicated to helping our customers find the perfect vehicle, and we're glad he was able to match you with one that met your needs. We appreciate your continued trust and loyalty - thank you for always choosing Al and Cadillac of Norwood!

July 18, 2025

Dealership Rating
Employee Rating

Great people and great service. Mike and the team are always nice and on point. . More

by RDESLONGCHAMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Touma, Paul Treseler

July 05, 2025

Dealership Rating
Employee Rating

This was our first time here but it won't be our last! Everyone was very friendly and helpful especially our sales rep Al Piacitelli. He made buying our car a very easy and smooth process. He is a credit More

by tjgj419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
Employee Rating

Accommodating and trustworthy and fair and helpful and easy to work with and earns reputation More

by MTAVOLIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Earning your trust and delivering a fair, helpful experience is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future!

June 13, 2025

Dealership Rating
Employee Rating

Paul handled the process professionally and no glitches. The car was returned in a timely manner and nicely washed More

by NOAH19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Thank you for the great review! We're glad to hear Paul made the process smooth and professional from start to finish. It's great to know your vehicle was returned on time and freshly washed—just the way it should be. We appreciate your trust and look forward to seeing you again!

May 22, 2025

Dealership Rating
Employee Rating

This understanding issues and they working on it Paul in service department always respond to my call for service and any issues w. Car More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes , Paul

Jun 16, 2025

Cadillac of Norwood responded

Thank you for your feedback! We’re glad to hear Paul in our service department is always responsive and helpful with your car’s needs. We appreciate your trust in us as we work to resolve any issues and keep your vehicle running smoothly.

May 22, 2025

Dealership Rating
Employee Rating

Always excellent service, Paul is personable, professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! More

by lisarego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul in service- excellent!

Jun 16, 2025

Cadillac of Norwood responded

Thank you for your wonderful feedback! We’re glad Paul’s professionalism, kindness, and expertise made your experience excellent. He truly values taking the time to ensure you understand your vehicle. We appreciate your trust and look forward to assisting you again!

March 05, 2025

Dealership Rating
Employee Rating

Working with Al has been a pleasure. This is the 3rd vehicle we have purchased from Al. Makes car buying easy…no pressure, standup and trustworthy. I would recommend him to anyone. Ro More

by R Ace
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo Roa

March 30, 2024

Dealership Rating
Employee Rating

Had an appointment at 10 A. M.. My salesman was Al,and he was great !! When it came down to the valuation of my trade in ,not great. I was a bit put out about the valuation becau More

by exdope
Recommend Dealer
Yes
Apr 02, 2024

exdope responded

Very disappointed in the way I was treated .I went on line and typed in that I wanted an estimate for a trade in for my 2019 Cadillac XT5. I got the estimate and I don't think it was from Norwood Cadillac !! The estimate trade in value was $24,014,00 .So I go up to Norwood expecting to have a deal. Not so !! Norwood offered me $16000 for my trade which I couldn't do.Then I got an offer tor $19000 which wasn't any good. The way I see it is I got the original offer and that got me to travel up to Norwood expecting them to stick to the offer I got on line !! It seems that I was misled !!Was it just to get me up there,only to offer me much less $ ?? I don't even think this is good business or even legal !!?? Bruce Austin

1
...

Dealership Inventory (149 Vehicles)

used 2020 Mercedes-Benz GLE 450 car, priced at $37,985
2020 Mercedes-Benz GLE 450
used
Black exterior
Automatic
All-wheel Drive
used 2024 Ram 2500 car, priced at $73,988
2024 Ram 2500
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Cadillac CT4-V car, priced at $66,865
2025 Cadillac CT4-V
new
Black Raven exterior
Automatic
Rear-wheel Drive
used 2022 Cadillac CT4 car, priced at $31,888
2022 Cadillac CT4
used
Shadow Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Cadillac Escalade car, priced at $74,500
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2025 Honda CR-V Hybrid car, priced at $34,819
2025 Honda CR-V Hybrid
used
Blue exterior
Automatic
All-wheel Drive