Aiden Peake

Good oil change. Several of my questions about maintenance were answered. I.learned that the car does not have transmission or power steering dipsticks Several of my questions about maintenance were answered. I.learned that the car does not have transmission or power steering dipsticks More

by jana.b.loyd Verified Customer Verified Customer

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I booked a service appointment through the app, I received several texts stating that someone would contact me to discuss my needs for the upcoming visit. I replied to all of the texts and was told received several texts stating that someone would contact me to discuss my needs for the upcoming visit. I replied to all of the texts and was told someone would reach out shortly, no response from a service representee. I brought my vehicle in for service and Aiden checked me in and entered all my concerns into my vehicle ticket. He contacted me when the vehicle was complete and went over the results of the inspections. Communication continues to be a problem when vehicle service is needed. You have several people sitting at computers that stare at people when they walk into the service department. Get rid of the 3% charge for using a credit card. Aiden was professional and respectful and may be the only individual who understands the importance of customer service. More

by mulcahy23 Verified Customer Verified Customer

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Great service all around. Definitely will be back for future service and/or other needs. Definitely will be back for future service and/or other needs. More

by Phil Hansing Verified Customer Verified Customer

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My wife and I have been with the Alpine family since 2008, and there values and commitment to treat each one of their customers as family. From the service team to the sales team we are greeted by name 2008, and there values and commitment to treat each one of their customers as family. From the service team to the sales team we are greeted by name with a warm smile and hand shake, we recently bought my wife a new 2025 Acadia and the salesmen where fantastic (Mike Malone and Dan Bernhardt) we so pleasant and patient to work with assisting my wife while she tried to decide what car she wanted most,I can't end this without giving a shout out to the service team (Rodrigo and Aiden) they worked hard on making sure anytime our vehicles needed servicing that all the boxes were checked to keep them running smoothly and safe. Thank you EVERYONE More

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Everyone was very respectful and friendly. The young man patiently listened when I mentioned my wiper fluid was empty. When completed the same young confirmed all fluids were topped off and ev The young man patiently listened when I mentioned my wiper fluid was empty. When completed the same young confirmed all fluids were topped off and everything was as good as new. It was a timely and pleasant experience. More

by Elena Plymell Verified Customer Verified Customer

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Siempre son muy amables y el servicio lo hacen rápido y muy bien estoy muy satisfecha con este servicio muy bien estoy muy satisfecha con este servicio More

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My experience was great! The team was very communicative is super polite couldn’t ask for a better experience:) The team was very communicative is super polite couldn’t ask for a better experience:) More

by Glirsa.g Verified Customer Verified Customer

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False advertising. Thought I would get your all month long Labor day discount on my service, I asked my service consultant and they said no it only lasted a few days, w Thought I would get your all month long Labor day discount on my service, I asked my service consultant and they said no it only lasted a few days, which contradicts the email I got. More

by LEJOHN106 Verified Customer Verified Customer

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Fine but way to expensive for and oil change Alligators are funny looking animals don't you think? are funny looking animals don't you think? More

by bryan.brewer Verified Customer Verified Customer

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Aiden was very helpful and knowledgeable. He always kept me informed via text and would recommend anyone to ask for him in the Service department. He always kept me informed via text and would recommend anyone to ask for him in the Service department. More

by gretermanjennifer Verified Customer Verified Customer

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