Adrien Medina
Adrien Medina at Interstate Ford

Adrien Medina | Page 9

Fleet Service Advisor

Interstate Ford

120 Laura Court
DACONO, CO 80514

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4.8
213 Reviews
4.8

213 Reviews

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213 Reviews of Adrien Medina

December 01, 2021

Dealership Rating
Employee Rating

Best service department around. Never any issues after work is done. Great people to work with! More

by JH2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff DuVall, Mary Jo "MJ" Fuletti , Jenna Varela

November 23, 2021

Dealership Rating
Employee Rating

Not clear about the service plan. Brakes needed to be replaced long ago. I had to ask for it. More

by himanka8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2021

Dealership Rating
Employee Rating

terrible dealership. my truck motor blew and they wanted $15k to replace it. first off ford ecat showed the motor for $5125. dealership was trying to sell it to me for $7200. so a $2k markup. second, the la More

by noahstebbins78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 29, 2021

Interstate Ford responded

Sorry for our mistake on the price of the engine. We forgot to take the engine off the matrix pricing when we quoted it out. However your labor times you found are Ford warranty times. We did price the labor correctly 23.6 hours is what it costs to do the engine replacement per alldata. We added time in order to remove and reinstall your aftermarket equipment so we could pull the cab off in order to do the engine, we also allowed for extra time do to the rust on the truck. Sorry about quoting the engine out wrong I will make sure it never happeneds again.

November 06, 2021

Dealership Rating
Employee Rating

We’ve been taking our vehicles to interstate since we moved to Firestone 4 years ago. The service department people are always courteous, professional, and friendly. Have never had a bad experience. More

by Hofferbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff DuVall, Mary Jo "MJ" Fuletti, Art Flores , Jenna Varela

October 16, 2021

Dealership Rating
Employee Rating

Service department provided quick repair when the water pump on my F-150 froze. Recommend an affordable tow company to bring my truck in, met all promised time commitments and communicated regularly on th More

by gwingel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2021

Dealership Rating
Employee Rating

Service department was friendly and efficient. Service manager did an excellent job assisting us when needed. Great service staff - appreciate their customer centric approach. More

by Dan.martella02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

I have never been so impressed with a service department! Always friendly. Always fair. Always helpful. More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff DuVall

August 26, 2021

Dealership Rating
Employee Rating

The team at Interstate Ford is amazing! They always get me right in and out without any issues! Great techs and a very knowledgeable service drive! Always a pleasure working with them! More

by SamMahnke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 30, 2021

Dealership Rating
Employee Rating

Helpful during shopping, negotiating and final sale. Even though the vehicle delivery had been on extended delay, they stuck with my promised trade value and honored the higher incentives. They even honored More

by EGoodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Robison, Jeff DuVall, Steve Thompson, John Cook , Joe Fisher, Ed Trejo, Anthony Warren

April 30, 2021

Dealership Rating
Employee Rating

Bought this truck August 2017 brand new about the premium warranty which is supposed to come with the Rent-A-Car when it breaks down I guess that only works if they have one I went for a week without a car m More

by Tuck 1
Recommend Dealer
Yes

Other Employees Tagged: Jeff DuVall, Mary Jo "MJ" Fuletti, Art Flores , Don’t know who helped me

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