Adriana Rivera

I spent over three hours at the dealership, when I already knew the vehicle I wanted and the price I would pay. I had to deal with the sales manager, as my sales person didn't really have answers on a already knew the vehicle I wanted and the price I would pay. I had to deal with the sales manager, as my sales person didn't really have answers on a deal. I had to send the sales manager back three times in pricing (when deals/discounts were advertised online), as he tries to haggle and even stated that the online price was final despite the obvious ADDITIONAL offers for trade-in AND financing with GM. I had to ask the sales person for my keys back before the sales manager came back with a third offer that actually matched the online discounts. Then, once I went to financing the finance person attempted to stick me with an interest rate more than 2% higher than what it should have been based on GM offers and my credit rating. So, I had to literally tell the finance person that the rate offered was too high. Bought the car, after conditions were met, but the haggle and time was horrible. The dealership will still make money on my purchase AND the financing bank will, too. Negative buying experience, even though I got the car (and package) that I wanted. More

by JOSEPHLTURNER22 Verified Customer Verified Customer

Report | Print

Marva was absolutely fabulous! She worked so hard to help me get into a vehicle. She was kind and professional. Definitely recommend her to anyone She worked so hard to help me get into a vehicle. She was kind and professional. Definitely recommend her to anyone More

by RAEEVANS08 Verified Customer Verified Customer

Report | Print

Unfortunately our worst buying experience ever. Too many other good dealerships out there to settle for being treated poorly by this one. Take a hard pass. Too many other good dealerships out there to settle for being treated poorly by this one. Take a hard pass. More

by OVALSPEED Verified Customer Verified Customer

Report | Print

Could have done a little better, they're not exhaust all resources to make the purchase resources to make the purchase More

by WECJR1974 Verified Customer Verified Customer

Report | Print

The buying experience was very easy since the vehicle was purchased on line. The salesman was exceptionally knowledgeable and helpful. Wish the DEF tank was full upon delivery, little over 1/2 full. Also, so purchased on line. The salesman was exceptionally knowledgeable and helpful. Wish the DEF tank was full upon delivery, little over 1/2 full. Also, someone should have mentioned that an insurance rider was needed before the vehicle could be released. Here in Tenn only the insurance card proving coverage is needed. More

by MRDAUBERGER Verified Customer Verified Customer

Report | Print

Excellent customer service and pricing. The process was smooth and flawless. The car purchasing process was smooth and clear. The process was smooth and flawless. The car purchasing process was smooth and clear. More

by VPRASHANTH99 Verified Customer Verified Customer

Report | Print

The dealership was fair and price was good no nonsense or hidden fees the sales person was nice and knowledgable hidden fees the sales person was nice and knowledgable More

by SCOTTGRINER1 Verified Customer Verified Customer

Report | Print

I am pleased with the customer service, however I felt a little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tel little uncertainty from the floor manager who guaranteed my concerns were not a concern when he wouldn’t put that guarantee in writing. Time will tell. More

by DISCIPLE4JESUS1 Verified Customer Verified Customer

Report | Print

Wonderful sales staff. It was the smoothest car purchase transaction that I have ever had. They made the process painless. It was the smoothest car purchase transaction that I have ever had. They made the process painless. More

by LASTRICKLAND76 Verified Customer Verified Customer

Report | Print

She was very professional and git the job done. This was a very smooth sale This was a very smooth sale More

by ANGIEBEAR98 Verified Customer Verified Customer

Report | Print