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Adriana Perez
65 Reviews
65 Reviews
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65 Reviews of Adriana Perez
September 06, 2025
Adriana is very friendly and does a great job explaining the services. Russ Darrow Honda has always been efficient with servicing my car. I like going there because of the friendly staff and the great work the services. Russ Darrow Honda has always been efficient with servicing my car. I like going there because of the friendly staff and the great work they do. More
by Julie
Verified Customer
August 23, 2025
500 dollars for a 4 wheel alignment and camera adjustment on my 2020 Accord from having a flat tire was a little expensive. No choice but to have it done none of the electronics would work until it was done. on my 2020 Accord from having a flat tire was a little expensive. No choice but to have it done none of the electronics would work until it was done. Half that would of been sufficient imho. More
by blckwolf70
July 29, 2025
So far so good, from car search, financing, and our first year of ownership and maintenance. 5 stars. Am I dreaming? year of ownership and maintenance. 5 stars. Am I dreaming? More
by Al
Other Employees Tagged: Rachel Aguilar, Cruz Drahonovsky , Andrew Martin
July 24, 2025
The dealership was fine. Customer service was terrible. I never received such poor service since I’ve been coming there. Customer service was terrible. I never received such poor service since I’ve been coming there. More
by R.BLA
Other Employees Tagged: Rachel Aguilar, Aleiah Brown
July 15, 2025
Just bought our 8th car from Russ Darrow as a family. That says it all. They are superior in every aspect that matters. Courteous, Prompt, Honest. 100% recommend!! We will be back for car #9. That says it all. They are superior in every aspect that matters. Courteous, Prompt, Honest. 100% recommend!! We will be back for car #9. More
by Realmzy
Other Employees Tagged: Gerald Johnson
July 14, 2025
There were a number of things that gave me a negative experience. I made an appointment on the phone for an oil change, recall work and tire rotation and was told that it would take about an hour. When experience. I made an appointment on the phone for an oil change, recall work and tire rotation and was told that it would take about an hour. When I arrived for my appointment, I was told it would be three hours because a large number of walk-ins had come. I was told my appointment was useless because it was all about walk-ins. I have been your customer for over 11 years and have never heard that before. I also would never have made that appointment 2 hours before another appointment. After 53 minutes, I received the video that my car was finished and they were wrapping up. About 40 minutes later. I went looking for my service tech. She was headed into the cashier office and when she saw me, she said she had my keys and would be right back. When I asked her why it took so long after the video, she said that paperwork and car wash took that long. If that is true, it is not a good business model. What I want to know is where was my car sitting for that extra 45 - 50 min. Was it stuck in car wash xxxx, or did the tech just forget about me? She has reached out to me with excuses, but never really acted sorry. She offered me a free pil change, but I already get them with my lease. The other day, my tire pressure light went on, and I went to another Honda dealer. I asked about my situation, and they assured me that, although they do take walk-ins, they honor appointments. I now live closer to the other dealer, but would be willing to drive a little further for good service. More
by cheryl.berdan
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