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Adriana Perez
Adriana Perez at Russ Darrow Honda

Adriana Perez

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
67 Reviews
4.6

67 Reviews

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67 Reviews of Adriana Perez

September 25, 2025

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Employee Rating

Very nice attention and respect service , Adriana is the best , she is very professional , good.. More

by Luis Ramirez
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Recommend Dealer
Yes
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Sep 25, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

September 20, 2025

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Prompt service. Took Odssey with bad starter at 2:30pm. Searched and got starter. Done by 5:30 More

by Dfmatty
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Sep 20, 2025

Russ Darrow Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

September 06, 2025

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Adriana is very friendly and does a great job explaining the services. Russ Darrow Honda has always been efficient with servicing my car. I like going there because of the friendly staff and the great work More

by Julie
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Recommend Dealer
Yes
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Sep 06, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

August 23, 2025

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500 dollars for a 4 wheel alignment and camera adjustment on my 2020 Accord from having a flat tire was a little expensive. No choice but to have it done none of the electronics would work until it was done. More

by blckwolf70
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Recommend Dealer
Yes
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Aug 23, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. George Matthews george.matthews@russdarrow.com

August 14, 2025

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They sent me away saying they can’t fix my car even tho I bought it from them…. More

by RSS_DRY
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Recommend Dealer
No
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Aug 18, 2025

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

August 09, 2025

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How I always have good service never had a problem but if there is an issue they are there to fix it More

by MARSHELLEB2
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Recommend Dealer
Yes
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Aug 09, 2025

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

July 29, 2025

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So far so good, from car search, financing, and our first year of ownership and maintenance. 5 stars. Am I dreaming? More

by Al
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Cruz Drahonovsky , Andrew Martin

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Jul 29, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

July 24, 2025

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The dealership was fine. Customer service was terrible. I never received such poor service since I’ve been coming there. More

by R.BLA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Aleiah Brown

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Jul 24, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

July 16, 2025

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service was very good everyone was nice and friendly and they knew what they were doing More

by DEBRAK61
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Recommend Dealer
Yes
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Jul 16, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

July 15, 2025

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Employee Rating

Just bought our 8th car from Russ Darrow as a family. That says it all. They are superior in every aspect that matters. Courteous, Prompt, Honest. 100% recommend!! We will be back for car #9. More

by Realmzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Johnson

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Jul 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

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