It was a very smooth and quick sale for a good car at a
nice discount.
nice discount.
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by angelozanola
Verified Customer
Verified Customer
Mar 26, 2026 -
Jim Butler Chevrolet responded
Congratulations on your new vehicle! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Brian was amazing!
Gave us an amazing deal and had a smile the entire time.
Gave us an amazing deal and had a smile the entire time.
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by mariahkeaton8233
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2026 -
Jim Butler Chevrolet responded
Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Bought Tesla model Y.
Same day noticed that Fsd is not working properly, wanted to return or replace, since they didn’t have any other Tesla, could not replace and they di
Same day noticed that Fsd is not working properly, wanted to return or replace, since they didn’t have any other Tesla, could not replace and they didn’t want to take the car back. Took to Tesla 3 times already still a problem, on the paper they care about customer, not after they sell the car to you.
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by Mike M
Verified Customer
Verified Customer
Mar 20, 2026 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave your feedback. We’re very sorry to hear about the ongoing issues you’re experiencing with the FSD system on your Model Y. We understand how frustrating it is to encounter a problem immediately after purchase, especially after multiple visits to Tesla for diagnosis. Because Tesla handles software, diagnostics, and warranty repairs directly, our ability to replace or repurchase the vehicle is limited based on their policies and availability. That said, your experience is important to us, and we never want you to feel unsupported after the sale. We would appreciate the opportunity to speak with you and see how we can assist further. Please reach out to our management team at 636-208-6033, and we’ll do our best to help you move toward a resolution.
The employees at Jim Butler were phenomenal at helping me
choose the perfect car for me. I will be recommending them to friends.
choose the perfect car for me. I will be recommending them to friends.
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by josiecalcaterra
Verified Customer
Verified Customer
Mar 02, 2026 -
Jim Butler Chevrolet responded
Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Salesman was great!
Made the deal happen and I appreciated that. Now I believe her name was Tara, the finance person….absolutely horrible, I don’t wanna buy the extended
Made the deal happen and I appreciated that. Now I believe her name was Tara, the finance person….absolutely horrible, I don’t wanna buy the extended warranty and she completely changed her attitude and was rude. Barely would answer my questions and really just ruined the car buying experience. I’ll never go back there simply due to her.
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by clinton.sacks
Verified Customer
Verified Customer
Feb 19, 2026 -
Jim Butler Chevrolet responded
Thank you for sharing your feedback. We’re glad to hear your salesperson provided a great experience, but we’re very sorry to learn about your interaction in finance. You should always feel respected and supported, no matter what products you choose to decline. The attitude and service you described are not acceptable and not the experience we want for our customers. We appreciate you bringing this to our attention, and we will address it internally. Thank you for you honest review.
Excellent salesmen.
Very helpful, personable, great guy. I would recommend him for top salesman . Wow!
Very helpful, personable, great guy. I would recommend him for top salesman . Wow!
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by menefee06
Verified Customer
Verified Customer
Feb 18, 2026 -
Jim Butler Chevrolet responded
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
I was treated very professionally!
Everyone was so nice and helpful ! I would recommend this dealership
Everyone was so nice and helpful ! I would recommend this dealership
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by kathyhodges2020
Verified Customer
Verified Customer
Jan 15, 2026 -
Jim Butler Chevrolet responded
Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Jim butler is the worst DEALERSHIP that i have ever
experience in my 73 years of life nothing but lies and B.S. on WARRANTY WORK if they can't fix the PROBLEM or
know how THEY DENY THE WARRANTY so
experience in my 73 years of life nothing but lies and B.S. on WARRANTY WORK if they can't fix the PROBLEM or
know how THEY DENY THE WARRANTY so they don't have to fix the problem because the TECH'S or MORON'S never again will i PURCHASE anything from them again!!
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by mkreitler
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Jim Butler Chevrolet responded
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations. Your concerns about warranty work and communication are very important to us, and we take them seriously. We would appreciate the opportunity to learn more and address the issues you encountered. Please reach out to our service manager directly at 314-274-1687 so we can work toward a resolution. Your input helps us improve, and we hope to regain your trust in the future.
All went fantastic everyone was very professional and
took very good care of me on all matters
took very good care of me on all matters
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by rpierpoint61
Verified Customer
Verified Customer
Dec 03, 2025 -
Jim Butler Chevrolet responded
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Very Friendly and Fast Service!
They were great to work with considering I was 5 1/2 hours away!
They were great to work with considering I was 5 1/2 hours away!
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by abkrohn07
Verified Customer
Verified Customer
Dec 02, 2025 -
Jim Butler Chevrolet responded
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.