Adam Poulos
Adam Poulos at Metro Lexus
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Adam Poulos

Service Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Adam Poulos

May 09, 2025

Dealership Rating
Employee Rating

Adam Poulos was exceptionally cautious and informative. You need more like him.The waiting area was very clean. More

by jackwheeler2811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Metro Lexus responded

Thank you for the feedback! We're glad to hear that Adam provided exceptional service and that you found our waiting area at Metro Lexus clean. We appreciate your support and look forward to serving you again!

March 31, 2025

Dealership Rating
Employee Rating

Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de More

by mbrosewicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Allison Smith

Apr 01, 2025

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your leasing experience exceptional! It's wonderful knowing she went above and beyond for you. Enjoy your new Lexus NX 350!

February 02, 2025

Dealership Rating
Employee Rating

The service staff was responsive and informed. My car was repaired, washed and delivered in a timely manner. More

by Toohappy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Metro Lexus responded

We're delighted to hear that our service staff at Metro Lexus provided you with a responsive and efficient experience. Thank you for sharing your positive feedback, and we look forward to serving you in the future!

February 02, 2025

Dealership Rating
Employee Rating

The service staff at Metro Lexus was ready for me when I arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of th More

by HW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Metro Lexus responded

We're delighted to hear that our service team at Metro Lexus has consistently met your expectations and contributed to your loyalty. Thank you for sharing this feedback, and we look forward to continuing to provide top-notch service!

January 08, 2025

Dealership Rating
Employee Rating

I had an exceptional experience working with Abed at Metro Lexus. From the moment I walked in, he was professional, knowledgeable, and genuinely dedicated to helping me find the perfect vehicle. Abed More

by Saebskim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Abed Darwish, Cameron Lara , Julie Mohridge

Jan 08, 2025

Metro Lexus responded

Saebskim, we're delighted to hear that Abed provided such a personalized and stress-free experience at Metro Lexus. Thank you for recommending him and sharing your positive feedback! Enjoy every moment with your new Lexus!

September 25, 2024

Dealership Rating
Employee Rating

This trip in was quick,efficient,and friendly. What more could you ask for. The communication from Adam in service was great. More

by tpfaffohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2024

Metro Lexus responded

We're delighted to hear that your visit was quick, efficient, and friendly! Adam and the Metro Lexus team appreciate your feedback. Thanks for choosing us!

September 18, 2024

Dealership Rating
Employee Rating

Terry Ramey was awesome. I have been a client of hers for many years as well as Metro Lexus. They are first class. More

by Lisa K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Metro Lexus responded

Lisa, thank you for your loyalty and kind words about Terry and Metro Lexus! We're delighted to have you as a long-time client.

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