Adam Odor
Adam Odor at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Adam Odor

Sales Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.4
14 Reviews
4.4

14 Reviews

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14 Reviews of Adam Odor

August 30, 2025

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Employee Rating

Robert Phillips could not have been more helpful during every step of the process. He spent SO much time explaining every detail of the sale and then delivery of the vehicle. It's very obvious that he actu More

by DEANOT25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips

Aug 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

August 20, 2025

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Employee Rating

I had a positive experience. My salesman was Ben, and he was amazingly helpful during the whole experience! More

by KETS14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kufalk , Ben

Aug 20, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

July 17, 2025

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Employee Rating

Horrible experience. First car Purchase for teenager. Came to dealership Cause of multipoint inspection. Purchased a vehicle and it needed major repairs less than 3 wee More

by Casey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 20, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Casey. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chad Ellis chad.ellis@russdarrow.com

Jul 23, 2025

Casey responded

I have messaged with my number privately for a response and am yet to hear back…

June 07, 2025

Dealership Rating
Employee Rating

Had a very easy time with purchasing a vehicle! All the staff members were great and very helpful! More

by daniel.wallner
Recommend Dealer
Yes

Other Employees Tagged: Adam Odor

Jun 07, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and kind while going through the process of getting my first car. Bob was great of making sure I understand I was getting the best price for the car I was interested in. More

by CAITLINPOWERS20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips

May 29, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 28, 2025

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Employee Rating

I was very pleased with our salesman, Luke. He was thorough and thoughtful. Answered all our questions and made purchasing a vehicle a pleasant experience. More

by TIMMYK65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Benson

May 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 24, 2025

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Employee Rating

Looked at my vehicle on Wednesday, told them I was coming on Friday to pickup. When I got there on Friday, vehicle was not detailed nor filled up with gas. They had to scramble to find someone to do both. Ul More

by GAUGERP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryan Kufalk , Keith Norris, Krisha Saley

May 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

May 16, 2025

Dealership Rating
Employee Rating

Michael was the only sales person that stepped up and honored the deal that was online. I contacted many dealers trying to work past an error that was made by corporate and Michael was the only one to ca More

by Steger.john
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands , Michael Mayweather

May 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Pat Deery pat.deery@russdarrow.com

May 16, 2025

Steger.john responded

Michael and Russ Darrow Madison were the only dealer that stepped up and honored the deal that was online. I contacted many dealers trying to work past an error that was made by corporate and Michael was the only one to call me back and made sure I was able to get into a new jeep. Job well done!

May 07, 2025

Dealership Rating
Employee Rating

Fairly easy to work with. I didn't necessarily love the dude finance guy who gave us the paperwork. He rudely told us there was no negotiating the price. Parker was fantastic. More

by ELLISELK21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parker Rogalla , Krisha Saley

May 07, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

April 17, 2025

Dealership Rating
Employee Rating

Website sucks, kept changing incentives. Staff interactions were good on a face to face vehicle review. More

by djsragnar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Parker Rogalla

Apr 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Pat Deery pat.deery@russdarrow.com

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