AJ Vallarelli | Page 3

The coupons are never offered like other in the area, please reduce the cost of the services that are routinely like oil change it's almost double the other dealer 20 minutes away please reduce the cost of the services that are routinely like oil change it's almost double the other dealer 20 minutes away More

by Miralp@gmail.com Verified Customer Verified Customer

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Good service and the customer service is good and I recommended to my freids too recommended to my freids too More

by HANY05 Verified Customer Verified Customer

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Mr. Vallarelli saw to it that my car was serviced properly, and he delivered on his promise of when my car would be ready. I appreciated that he was also pleasant and polite throughout. I also liked properly, and he delivered on his promise of when my car would be ready. I appreciated that he was also pleasant and polite throughout. I also liked it that my car was washed. This was a great experience. More

by FCMUCCIOLO Verified Customer Verified Customer

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My advisor on the second day was not AJ Vallarelli. On the second day, they offered me a repair that I had already had done with you three months prior. When I told the advisor, he said he hadn't check On the second day, they offered me a repair that I had already had done with you three months prior. When I told the advisor, he said he hadn't checked my service history. He was trying to sell me something he didn't even know had been done. Furthermore, on my last invoice, he didn't itemize the repair at all; he just put $1,700 and that's it. This last service, which cost over $1,800, also does not appear in my history on the website. More

by jddavid0788 Verified Customer Verified Customer

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Disappointed in Honda service as a whole. Maybe it’s just this is the first smart car I’ve owned, but probably would not get another Honda. Maybe it’s just this is the first smart car I’ve owned, but probably would not get another Honda. More

by Me Verified Customer Verified Customer

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Quickly. Professional. Friendly. AJ was excellent. Informative and friendly. 10/10 He kept me up to date on my car at all times. Professional. Friendly. AJ was excellent. Informative and friendly. 10/10 He kept me up to date on my car at all times. More

by faith_horner Verified Customer Verified Customer

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AJ listens to my concerns and requests. He reiterates my words to make sure we are on the same page and provides his industry expertise on certain topics and delivers that which I ask for. He reiterates my words to make sure we are on the same page and provides his industry expertise on certain topics and delivers that which I ask for. More

by Nataniel O. Verified Customer Verified Customer

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Warranty work was completed; oil change, rotated tires and change brake fluid. I mentioned that I was seeing a 'low tire pressure' indicator (for the driver's side front tire) on the dashboard and asked t and change brake fluid. I mentioned that I was seeing a 'low tire pressure' indicator (for the driver's side front tire) on the dashboard and asked them to check the sensors as the other sensors were showing same or even lower amounts of tire pressure and NOT indicating 'low tire pressure'. Tires were checked and inflated to 39 PSI a little more than the 35 PSI that is recommended. More

by Newton Verified Customer Verified Customer

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Horrible especially after the found I I rejected there over $7000 bill that I can do my self for less than $1,000. Plus left our vehicle in the back my pregnant fiance had to walk back get our car it woul over $7000 bill that I can do my self for less than $1,000. Plus left our vehicle in the back my pregnant fiance had to walk back get our car it would drive because they didn't clear codes out so she had to walk back up front get our portable obd scanner to erase codes so she could drive home . Completely unprofessional in my opinion especially when other customers vehicles were parked up front waiting on them . I'll never step foot on the property nor buy any parts from this dealership again. Take my $230 diagnosis fee and kick us to the curb because we refused the the highway robbery quote for stuff I didn't even take it in there for. More

by Davidjohnson32256 Verified Customer Verified Customer

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It was great, easy, very convenient, nice experience, welcoming, fast service, I am very pleased welcoming, fast service, I am very pleased More

by mailbmdgp Verified Customer Verified Customer

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