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Find Existing Audi A7 Car Recalls

2021 Audi A7 Recall

Item Affected: AIR BAGS
Date Announced: 03-09-2021
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Action Need To Fix It:
Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.
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2021 Audi A7 Recall

Item Affected: SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY
Date Announced: 04-25-2021
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Action Need To Fix It:
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
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2021 Audi A7 Recall

Item Affected: SEAT BELTS
Date Announced: 08-04-2021
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Action Need To Fix It:
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
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2020 Audi A7 Recall

Item Affected: AIR BAGS: FRONTAL: PASSENGER SIDE: INFLATOR MODULE
Date Announced: 05-12-2020
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
Action Need To Fix It:
Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H6.
FIND YOUR LOCAL Audi Service Centre

2020 Audi A7 Recall

Item Affected: AIR BAGS
Date Announced: 03-09-2021
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Action Need To Fix It:
Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.
FIND YOUR LOCAL Audi Service Centre

2020 Audi A7 Recall

Item Affected: SUSPENSION: REAR: AXLE: NON-POWERED AXLE ASSEMBLY
Date Announced: 04-25-2021
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Action Need To Fix It:
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
FIND YOUR LOCAL Audi Service Centre

2019 Audi A7 Recall

Item Affected: AIR BAGS
Date Announced: 03-09-2021
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Action Need To Fix It:
Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.
FIND YOUR LOCAL Audi Service Centre

2018 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre

2018 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: FUEL RAIL
Date Announced: 01-15-2019
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Action Need To Fix It:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
FIND YOUR LOCAL Audi Service Centre

2017 Audi A7 Recall

Item Affected: AIR BAGS: SIDE / WINDOW
Date Announced: 12-28-2016
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Action Need To Fix It:
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
FIND YOUR LOCAL Audi Service Centre

2017 Audi A7 Recall

Item Affected: AIR BAGS: SIDE / WINDOW
Date Announced: 04-30-2017
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2017 Audi A7 vehicles. The affected vehicles have head curtain air bags that may not deploy properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Action Need To Fix It:
Audi will notify owners, and dealers will replace the affected head curtain air bags, free of charge. The recall is expected to begin June 29, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69R2.
FIND YOUR LOCAL Audi Service Centre

2017 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre

2017 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: FUEL RAIL
Date Announced: 01-15-2019
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Action Need To Fix It:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
FIND YOUR LOCAL Audi Service Centre

2016 Audi A7 Recall

Item Affected: AIR BAGS: SIDE / WINDOW
Date Announced: 04-30-2017
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2017 Audi A7 vehicles. The affected vehicles have head curtain air bags that may not deploy properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Action Need To Fix It:
Audi will notify owners, and dealers will replace the affected head curtain air bags, free of charge. The recall is expected to begin June 29, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69R2.
FIND YOUR LOCAL Audi Service Centre

2016 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre

2016 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: FUEL RAIL
Date Announced: 01-15-2019
Description of Recall:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Action Need To Fix It:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
FIND YOUR LOCAL Audi Service Centre

2015 Audi A7 Recall

Item Affected: AIR BAGS: SIDE / WINDOW
Date Announced: 04-30-2017
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2017 Audi A7 vehicles. The affected vehicles have head curtain air bags that may not deploy properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Action Need To Fix It:
Audi will notify owners, and dealers will replace the affected head curtain air bags, free of charge. The recall is expected to begin June 29, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69R2.
FIND YOUR LOCAL Audi Service Centre

2015 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre

2015 Audi A7 Recall

Item Affected: ELECTRICAL SYSTEM: WIRING
Date Announced: 12-04-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will inspect the auxiliary heater connector, replacing the auxiliary heater and connector, as necessary, free of charge. The recall began March 15, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 82C1.
FIND YOUR LOCAL Audi Service Centre

2014 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 12-06-2017
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Action Need To Fix It:
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
FIND YOUR LOCAL Audi Service Centre

2014 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre

2013 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 01-20-2015
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall is expected to begin March 10, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
FIND YOUR LOCAL Audi Service Centre

2013 Audi A7 Recall

Item Affected: AIR BAGS
Date Announced: 12-08-2015
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
Action Need To Fix It:
Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
FIND YOUR LOCAL Audi Service Centre

2013 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 09-07-2016
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Action Need To Fix It:
Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
FIND YOUR LOCAL Audi Service Centre

2013 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 12-06-2017
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Action Need To Fix It:
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
FIND YOUR LOCAL Audi Service Centre

2013 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre

2012 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 01-20-2015
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall is expected to begin March 10, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
FIND YOUR LOCAL Audi Service Centre

2012 Audi A7 Recall

Item Affected: AIR BAGS
Date Announced: 12-08-2015
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.
Action Need To Fix It:
Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.
FIND YOUR LOCAL Audi Service Centre

2012 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 09-07-2016
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
Action Need To Fix It:
Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
FIND YOUR LOCAL Audi Service Centre

2012 Audi A7 Recall

Item Affected: FUEL SYSTEM, GASOLINE
Date Announced: 12-06-2017
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Action Need To Fix It:
Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
FIND YOUR LOCAL Audi Service Centre

2012 Audi A7 Recall

Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 06-03-2018
Description of Recall:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Action Need To Fix It:
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
FIND YOUR LOCAL Audi Service Centre