Great Customer Relations - Trudy

Hi popped by Cam Clark a couple days ago without an appointment, for two things, tire pressure warning light was on and I needed a manual. I was warmly welcomed by MATT in Parts, he saved me $120 in that I did not have to order a manual, he just passed to me one he had. He then walked me to SERVICE, where I met TYLER and he was promptly there to help as well, he was able to get my car in right away, checked it out, explained to me what the normal tire pressure should be, where my tires were at and how the cold temperatures have a bearing on the pressure. What a friendly guy who knew his stuff! Then when I was leaving I remembered I wanted to change my rear view mirror so it was light vs dark. so I popped back in and I believe it was JORDAN (Tyler was not busy with another client) and he quickly jumped in the passenger seat and very patiently explained the mirror and that the back tinted window was likely the culprit, not the settings. So OVERALL, everyone was just super, although I did not buy my new car there, it WILL be serviced there! Thanks you guys, great effort! Will certainly pass on the experience and the great customer relationship which has begun! Trudy

I brought my car in to be cleaned yesterday - Susanjune08

I had the pleasure of dealing with Fiona Rea in the service department. I found her to be very efficient, fun and a pleasure to deal with. Thanks Fiona for such a fun experience.

Top notch service - michaelz

There are several other Ford dealerships nearer to where we live but we keep going back to Universal Ford Lincoln because of the service, which is always excellent with highly professional and courteous staff.