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I had a great experience there. - PLM
I highly recommend North Star Ford Calgary if you are looking to buy a vehicle. I bought a used vehicle from them and they are extremely courteous and professional. Everyone that I dealt with from the salesman (Ahmed) to the finance manager (Mike) and then the delivery coordinator (Tanya) were great. The communication was superb and all of my questions have been answered promptly. Regarding the vehicle itself, it is in amazing condition and it got detailed before delivery.
Best Salesman in Calgary! I bought 4 vehicles from Zabi... - thedort
Best Salesman in Calgary! I bought 4 vehicles from Zabi and he made sure I was looked after with the best deal he could give me!
Service - HJ
Took my car in for an oil change and inspection. Great service and the work was done in a timely manner!! Thank you to their staff.
2 dozen + problems with new escape in 1 yr, No communication - MD
I’m very disappointed in my brand new 2019 Ford Escape, which I have had since the end of June 2019. My service advisor tried to be helpful with all the issues I have been having over the last year, but even they stopped responding. The communication with management has been poor and they often didn't respond for weeks, and now no one will do anything.
I bought a new escape after having a fantastic experience with my 2017 lease. My lease was up, and I wanted a vehicle I could trust since I am often driving long distances, alone and off the grid. This new vehicle has had problems since the first couple of weeks of owning it.
At this point, I have had over a dozen rentals, and many were Ford Escapes. In my immediate family, we have owned or leased six Ford’s, and they did not exhibit the same issues. I have spent a significant amount of time taking my vehicle in for service, which has cost me work and time in general. I do not think my SUV is safe, considering how many components have broken or appear to be installed incorrectly. The dealership has not been able to fix all the problems, and new ones just keep happening. I am incredibly disappointed that Ford sold me such a vehicle. The situation has been going on for over a year, and Ford has let me down.
Awesome experience. - shanewherry
Took my truck to Maclin. Had a very bad experience at another dealership. They took my truck in and fixed my issues the first time. Service manager was a pleasure to deal with including the service advisors and technicians. The found my problems and dealt with it in a professional manor. I recommend this dealership for sure.
Awful, lies and incompitent. Lied about condition of... - bromac
Awful, lies and incompitent. Lied about condition of truck, 2018 f350 46000kms beat on every panel and dented also, broken mirror. They asked what i expected for a used vehicle? Brutal, was reassures was in great shape before I drove 1000kms. Only thing worse that the shape of the truck was their customer service...
First Positive Service Experience With Ford - Trent
After some nightmare service experiences at the dealership where I bought my 2018 F150 from (Northstar) I decided to move dealerships. This time, i needed 2 major warranty items resolved as well as 2 recalls completed. I have to say, my experience couldn't have better. From my Service Tech Vanessa to the Service Manager Jason, everyone went out of their way to make sure i had what i needed. Communication through the whole process was excellent. Hats off to this service department. Thanks!