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The sales department is top notch 10 out of 10. Chad... - mark k
The sales department is top notch 10 out of 10. Chad Korchinski and Matt Fischer are great people to deal with. I never once felt uncomfortable dealing with these gentleman and they go out of their way to make sure you are satisfied as a costumer. The entire sales staff makes you feel like you are at home. The service department needs a little bit more of the sales department feel. I don’t feel as welcome when I deal with the service department 6 out of 10. It seems a little more cutthroat in the service area. I feel like they need to pay more attention to to satisfying costumers and making sure they are taken care of. I had to pull teeth to finally get a good response from the service manager who eventually took really good care of me. Customer service is huge for me! I want to feel comfortable and welcome and not just another number on the wall. It also doesn’t hurt to throw in a random complimentary wash or quick detail once a year or when paying for mid range cost service. Small little touches go a long long way to keep a customer happy.
Near S4X 4P7
Capital GMC Buick Cadillac