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Had my Ford Focus in for a minor collision repair. Staff... - zilla56
Had my Ford Focus in for a minor collision repair. Staff excellent and great customer care. Was very happy with total service.
Five Star Rating!!
Worse customer service - Roy
This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership
Please do not buy from this dealership. I do not recommend! - Tammy-ann
Do not buy from GD Coates. I've had nothing but issues with them and this car. It's been escalated beyond what I could have imagined. I don't wish this upon anyone. They have an F rating on the Better Business Bureau for a reason and they have a 2.3 Rating on this site for a reason. I'm really surprised that they are still in business. I don't know how they can be because what they are doing is so wrong on so many levels. If you look through Google reviews they do have a higher rating but it's all 5 stars with no comments or very very little. Please rely on the bad reviews as I have experienced very similar if not worse. The bad reviews are way more in depth than what I'm reading here - from the transmission failing within a year to ongoing brake issues that eventually led to them failing and more. My car continues to have problems to this day and has been in the shop over 20 times in two years (not including maintenance).
I use to service my car with the previous owners and... - tjecon
I use to service my car with the previous owners and finally gave up; I heard that their was new owners and decided to try them again; What a turn around; FRIENDLY, COURTEOUS, MORE THAN HELPFUL and they know what they are doing!! Keep it up!! I certainly will recommend their service department and look forward to a great relationship.
Practical Excellence - Hans Stickling
My XL7 Suzuki was towed in twice over a period of 6 months and Val helped out where other Dealerships refused to support my personal circumstances. Brantford Suzuki is not only offering a professional service, but is also prepared to walk that extra "service"mile with a smile.
Many thanks to your TEAM.