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Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
Above and Beyond Service - Lisa
Recently I had my car into White Oak's Collision Centre for a repair. Was in a minor accident with my vehicle late on Friday afternoon. Called White Oak's Collision Centre at about 4:45pm (they close at 5pm) - Tom answered the phone. After a brief conversation I said I would leave my home right away and hopefully would get there in about 5 minutes. Tom said no problem, don't hurry, I don't mind waiting - and so Tom waited, looked my car over and provided me an estimate, we finished up about 5:30pm. Some may say so what's a half hour - I say it is excellent customer service by a professional, caring and compassionate person especially on a Friday after a long week. So they ordered the necessary parts, I brought my car in and was given a ride by a lovely gentleman to the car rental company - so charming and easy to talk to. The repairs to my car were flawless - my car looks new again. The service provided me by Tom was excellent - above and beyond and all the staff were friendly and helpful whether I was there in person or on the phone. I would highly recommend White Oak's Collision Centre.
Top notch service and quality work - VanWolfe
Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Over inflated insurance job - HammerV
Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.
BEWARE..BEWARE...BEWARE.. - Canadanorthernguy
I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year.
When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount.
I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service".
Guess what I have heard back from the owner or dealership...NOTHING!!
I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing?
Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!
I use to service my car with the previous owners and... - tjecon
I use to service my car with the previous owners and finally gave up; I heard that their was new owners and decided to try them again; What a turn around; FRIENDLY, COURTEOUS, MORE THAN HELPFUL and they know what they are doing!! Keep it up!! I certainly will recommend their service department and look forward to a great relationship.
Practical Excellence - Hans Stickling
My XL7 Suzuki was towed in twice over a period of 6 months and Val helped out where other Dealerships refused to support my personal circumstances. Brantford Suzuki is not only offering a professional service, but is also prepared to walk that extra "service"mile with a smile.
Many thanks to your TEAM.
Crooks - Pissedofflady
What a horrible place. I took my car in with an ignition module issue, I was given a peice of wire from the mechanic that was burned and freyed. I was told that the wire was cut out of one of the wiring harnesses below my dash and that was the route of all my problems. They stated that it was fixed and charged me $700 for their time and a new ignition modual. 2 days later, I was on the side of the road. I took my car to my brother this time (he's a licensed GM mechanic). There was absolutely no evidence of any wiring being cut out of any wiring harness and they had wired the ignition modual to direct power vs. Directing it to a fuse, thus causing another ignition modual to blow. When I called DG Coates and spoke to the manager, he flat out denied that anything like that would have happened at his shop. He was rude and belligerent towards me and would do absolutely nothing for me. He only said that I could bring it back in, but by that time the issue that they had cause had been fixed by my brother. I deffinatelt didn't have another $700 to throw away in xxxxty service. I will never be back.