67 Ontario Mitsubishi Service Centres

Highly recommend the professionalism of this entire team. - Sheryl

Highly recommend the professionalism of this entire team. Mark Dorcas went above and beyond to expedite the repairs on my truck and ensure I had it back before the holidays. I even got it a day earlier than anticipated! Their care and concern for my vehicle was also extended to my well being. His team mates were quick to answer my questions when Mark was busy with another customer. They all knew what was happening and what stage my repairs were at any time I called. It really set my mind at ease. I can't thank Mark enough for his time, effort, energy and genuinely caring nature.

The people here are great. - MMM

The people here are great...Jake was awesome when I was there yesterday...thanks, Jake!

HORRIBLE SERVICE I bought a new Outlander PHEV in - CMack

HORRIBLE SERVICE I bought a new Outlander PHEV in July, it was a good experience, sales staff were very friendly and the day we picked it up the Rep went over everything about the vehicle - great experience. NOW, I also purchased the Platinum Maintenance service package (~$9500 taxes in for 8 years), which I thought would give me peace of mind...NOT. I called to get the first oil change scheduled and was told it would be about weeks, not what I would call 'Platinum' service, but ok...today got a call saying they couldn't accommodate me so they offered a new date, 17 DAYS AWAY? This is disgraceful and borderline negligent! I ought a new vehicle and want to get the VERY BASIC maintenance done and have to wait over a month?!?

The best Mitsubishi dealership I have ever dealt with.... - Tatsiana

The best Mitsubishi dealership I have ever dealt with. They did diagnostics of my transmission within 4 hours and replaced it under warranty within 2 business days. Meanwhile the Yonge North Mitsubishi in Richmond Hill was holding my car for almost 10 days and didn't even do the third part of what guys from Barrie did during 4 hours. I am very happy I took my car away from those scammers in Richmond Hill (they wanted to charge me almost $500 for the job they've never done) and brought it to Barrie, where honest guys do real job. Many thanks to Scott and Rob, you guys made me believe that honesty and fairness exist and made my trip back to New Brunswick safe and sound!

Useless service department . - Eat xxxx

Useless service department .. Try to overcharge for everything... Want you to get service you do not need.... STAY AWAY

Cracked my windshield. - Steve

Went in for a recall to replace a wiper motor and ended up with a crack in the windshield. Contacted the service department and they basically denied any wrong doing. I was basically told it's not their problem as you apparently sign a waiver to have service done. I guess folks need to read the fine print on the service paperwork. Now a free recall is costing me either my $500.00 deductible and an insurance claim or replace the windshield out of my own pocket. Never going to use this dealership again.

Dixie Mitsubishi is a recovery solution mode since - Erick47

Dixie Mitsubishi is a recovery solution mode since pandemic, which of course affected several dealerships, The service department is doing better than in the past. This is really a good thing since the brand is, in my opinion, a fine choice. I’m a senior and have driven many domestic and Japanese vehicles including Nissan and Honda, this outlander easily is as good and in many situations better. The service advisor , Tommy Huynh, works hard to please the customer , both in advice and cost. I had a regular transmission service and a cooling system service performed there , both services were required, done efficiently, and with acceptable costing, even discounted. Tommy knows the brand which is very important when recommended service is highlighted. My 2016 Outlander with 70,000 km is quite a fine vehicle. Sure it may not have all the gadgets like the rest out there , but you really have to think about your actual needs before investing in so much electronics.

I am changing the original review due to the fast action - maggy

I am changing the original review due to the fast action taken by Mitsubishi management in rectifying the situation. Thank you RH for making it right.