Ontario Mitsubishi Service Centres

Had my Ford Focus in for a minor collision repair. Staff... - zilla56

Had my Ford Focus in for a minor collision repair. Staff excellent and great customer care. Was very happy with total service. Five Star Rating!!

Awesome! - Michelle. Toronto

Incredible Service! Would totally recommend this honest sincere dealership! Tayyab sourced my problem, and returned my car in just a few hours! Gave me an inservice wheel side on the problem and helped me understand the problem. So grateful to have honest, committed dealership.

I've been looking for winter tire and here's come JP... - Ging

I've been looking for winter tire and here's come JP telling me can find me and he did... and helped me to changed my tire in very short notice he did a very good job... i would recommend him for your car service.... Thanks a lot!!! Ging

Thank you for your excellent service staff and very much... - wadestcyr

Thank you for your excellent service staff and very much grateful to Bobbi & Sirham my wife and I truly recommend anyone who looking for a vehicle look not further Go to Brampton Mistibushi Number one car dealers

Excellent customer support - Runningcool

This dealership took the initiative to diagnose an uncommon issue on a manual transmission and fixed the problem under warranty. Highly commendable support on this issue.

Thank you for the great work and service provided - Stephrodite

Brought in my 2006 Lancer in to have recall work done. I was advised of other work that needed to have done. I was informed that it was the best time to do the extra work because more than half the labour will be covered under the warranty, so I agreed. I was graciously given a 2017 Lancer as a loaner because I lived out of town. The whole thing was a great experience. Thank you to all the staff that worked on my car and Matt and Craig with their excellent knowledge, advice and service. My car runs fabulously. I drive confidently on my daily long distance commutes.

Can't be trusted. I got them to do some brake work when... - Mike

Can't be trusted. I got them to do some brake work when the car needed a recall, for convieniance. They made a mess of the installation which my mechanic needed to clean up. They also insisted I had to replace e-brake cables, which would have been costly. They just needed an adjustment. I will only go back to them for recalls and warrenty work, but even then would be nervous about them touching my car.

Terrible dishonest service - Tinto4

Took our car in for a recall service. Was told it also needed work done on front struts. They kept the car for 8 months, due to "part being on order" Yes they gave us a garishly painted loaner, but over the whole time they failed keep us updated on what was happening and when it was finally fixed the bill was $1000.00 more than estimated (by them). Had to argue to get a "discount" and was made to feel like a penny pincher. Really awful awful service. There are plenty of other dealers and all are better. Went to Newmarket Mitsu and was treated much better. I also dealt with RJ who was the best of a bad lot.

Gives quotes in writing and DO NOT HONOR once you go in.... - adam

Gives quotes in writing and DO NOT HONOR once you go in. Horrible service and very dishonest. This was done to a young couple who already purchased one Mitsubishi and didn't have the best time the first time either. Luckily everything was in writing so after the manager came in making excuses he had to then say that people make mistakes and their deal was a mistake and could not be honored.

Cracked my windshield. - Steve

Went in for a recall to replace a wiper motor and ended up with a crack in the windshield. Contacted the service department and they basically denied any wrong doing. I was basically told it's not their problem as you apparently sign a waiver to have service done. I guess folks need to read the fine print on the service paperwork. Now a free recall is costing me either my $500.00 deductible and an insurance claim or replace the windshield out of my own pocket. Never going to use this dealership again.

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

I had a no-cost ECM update to my 2015 Kia Soul from a... - Ian S

I had a no-cost ECM update to my 2015 Kia Soul from a product recall notice. Drive-in and touch-free service was prompt, pleasant and done within the estimated time I would have rated 5 stars but the hood was not properly latched when I picked it up and it and rattled and lifted on the safety latch all the way home down the highway.

The best Mitsubishi dealership I have ever dealt with.... - Tatsiana

The best Mitsubishi dealership I have ever dealt with. They did diagnostics of my transmission within 4 hours and replaced it under warranty within 2 business days. Meanwhile the Yonge North Mitsubishi in Richmond Hill was holding my car for almost 10 days and didn't even do the third part of what guys from Barrie did during 4 hours. I am very happy I took my car away from those scammers in Richmond Hill (they wanted to charge me almost $500 for the job they've never done) and brought it to Barrie, where honest guys do real job. Many thanks to Scott and Rob, you guys made me believe that honesty and fairness exist and made my trip back to New Brunswick safe and sound!

Major liar and false commitment, do not trust sales staff... - Land Rover

Major liar and false commitment, do not trust sales staff or Manager anything without in writing. Avoid cheaters like this car dealer. Never recommend anyone.

After I waited 3 weeks to get in for a oil change my... - Fishergang

After I waited 3 weeks to get in for a oil change my appointment was at 11:00 the girl told me an hour...ok that's fine.I come back and it's still sitting there? I ask the guy if it's done says I dont know,then I see her drive my car around back!!!Over two hours for an oil change???I'll take it to jiffy lubes next time thanks.

Very poor service, I went for service my 2019 outlander... - Ngarasia01

Very poor service, I went for service my 2019 outlander they did service also did oil change but they didn’t tighten my oil drain plug so oil was leaking . Then I went to dealer an d talk to the service manger ( Robert ) he was rude to me & ask me to come back next week. He said it would be my fault if my engine damage driving with the oil leaks.