152 Ontario Chrysler Dealers

Bought a new van - master227

Tried a number of larger dealers at first.....nothing but run around....sales teams...add ons..... getting approval from managers. None of that at this dealer real simple.....and all done with a hand shake. Thanks

Very bad experience - Sendakite

You are warned about these guys now. I was convinced to drive from Sudbury to test drive a 2016 Chrysler 200 that wheezed like an old air bag. I am disappointed and yes, I am upset and angry that Brendin Wright would convince me to drive all that distance for that wheezy old car. He tried to tell me the sound came from tires but the car wheezed when I accelerated. It was something with the engine and it sounded bad. Does anyone know what that sound might be? It sure isn't winter tires. So, yes, stay away. I am out 400 bucks for the trip and the salesperson will not admit to any wrongdoing. He even denies any problems with the car. Yet he refuses to test drive it and hear the wheezing sound for himself. Uhhg.

The entire process was amazing here with Rebecca. The... - tmplakefield

The entire process was amazing here with Rebecca. The sale was seamless and the business manager Katherine went above and beyond to get us into this vehicle.

Poor service - nothappy

My car had only 33,000 Km and I have already replaced all rotors, pads and clips at a cost of $1000! I am not happy about this especially since my car has been faithfully serviced at your shop where brakes were supposed to be inspected. No compensation was offered. Also the car hood was corroding and had to be replaced. This was done July 31-Aug 31 by Mckeown and and I was terribly upset with the poor quality job; my car body was in worse condition than before! Not only does the hood have to be re-done, now the whole front bodywork had to be sanded and painted. A list of defects I noticed is below : Hood replacement done July 31-Aug 3 1. Car was dirty; unable to see paint job until I washed it 2. Large paint runs, both fenders 3. Many small bumps on hood surface (50+), some very large 4. Crater ( maybe more) on right side of hood 5. Paint tacky on left side leading edge of hood 6. Tape tracking very visible on inside edge of fenders 7.Leading edge of hood not completely painted; prime visible Mckeown was prompt in dealing with issue and told me to choose another shop and they would pay the bill; which I did and the job was re-done to my satisfaction. Mckeown did not offer any compensation for my out of pocket costs and time as I requested Sept 7. My feeling is that McKeown left the re-repair up to me and did not offer to take charge, Bill Mckeown disagrees. In summary my experiences have not been satisfactory.

Worst Customer Service - Parts Dept - robco1964

I needed to get power steering fluid on my lunch, and popped into the dealer to pick some up. I stood at the parts counter while the parts guy walked past me 3 times without acknowledging my presence at the desk. I left and made my purchase at another dealer. How hard would it have been to ask what I needed? I gave them a single star rating as there is no negative option.

i bought a volkwagon cc 2013 - laddie

there liars manager id a big liar 2 faced liar sold it to me year one year after the warent went off the motor blew i replaced a rebuilt motor then the tranmission blew up the manager is a 2 faced liar

update - gilbertwoods

I received a call from Spelmer Chrysler stating they looked into my complaint I had put on the internet. They realized they did overcharge me for the oil. I appreciate that they sent me a cheque in the amount of $64.41 plus an apology which I received on Feb 4th, 2015. I changed my rating and advise if you are unhappy with the service ask for the owner Jason Spelmer to voice your complaint since when I complained at the service desk about the upcharge that is as far as it went.

Amazing service and staff! - Wendy Mary Jean Sutherland

I was so happy with Vance Motors and their treatment of me as I traded in my 2015 Jeep for a 2018 Jeep. Char was our salesperson and she was excellent to deal with. I highly recommend Vance Motors!

Great Dealership no pressure sales. Went in told Colin... - Beano1967

Great Dealership no pressure sales. Went in told Colin what my wife & I needed gave him a budget of what we wanted to spend & he kept it under the amount. Great place to deal with.

The service department are the best! I drive 200+km to... - flstc98

The service department are the best! I drive 200+km to get my Jeep serviced there because the Peterborough dealerships are useless. The sales staff are excellent too because they don't xxxxxxxx you just to make a sale...fair and honest are two words I would say about the sales staff.