152 Nova Scotia CODA Service Centres

Would like to note the excellent customer service from - Nikolai

Would like to note the excellent customer service from Service Advisor Jamie Fraser. The service for my car was done perfectly, ahead of the time and with great attention.

I have always enjoyed going here with my G37X. - Shane D

I have always enjoyed going here with my G37X. However, since I don't drive mg car every day or week, I have been having problems with the battery needing boosting. I bought a nes batter in April. Went back in yesterday with more battery problems. I was told today that the batter is danaged, but they will not cover under warranty as it still does technically work. VERY disappointed and will not be returning.

1)service not completed suggested maintence -not given - margomcgrath53

1)service not completed suggested maintence -not given chance to consider -concern- metal squeak on some breaking2) parts(wipers) not in & not notified before appointment. I should have been notified so I could reschedule my appointment Called the night before to remind me of next day appointment 3) neglected to retourn my bolt pkg after the tire swap .- these issues cause me to traverse there which is very inconvient as I live a distance away !!!4) cost diff from what I pd & price ED listed after all work done

Enough! - Thomas Everett

Took my car in for a cracked flexplate, they kept the car for a good 3 weeks telling me it would constantly be done, eventually it was they admitted they broke a bolt off my axel plate into the engine block but claimed it wasn't their fault as it was cross threaded, Umm? You would have to remove the bolt completely to tell that so this is/was an assumption and they just applied to much force and broke it. After they told me this I needed to sign a waiver saying my car was unsafe for the road and I would not hold them liable for anything that could happen accidents etc, it's been 3 weeks since I got my car back and now my axel seal is leaking transmission fluid as they just slammed the car back together in a hurry. I called the owner Mike Allen and told him my problem "why did you bring that car here anyways" was one of his responses Usless incompetent dealership stay far away

Double dipping and overcharging - Matrix person

2011 Toyota brakes were deemed fine by this dealer last October when I was charged $275 for oil change plus "preventative maintenance package"- They had the nerve and got away with charging an extra $30 to replace the air cabin filter. July 2015 - Less than 20,000 km later- Brakes now noisy and needed service. OK- Came in as well for oil change. Now told needed complete new front brakes and rears as well. Gave an estimate of $1100. Declined the work to get a second opinion but got charged $94 for oil change and brake "inspection". Went over immediately to CDN tire, where they said only rear pads needed. Total Cost $ 235 and got them done. Amherst Toyota, do you get my point ? No wonder the one-star rating. Very disappointing this sole Toyota dealership in this region feels the need to gouge and mislead the very same people and community they purport to serve.

My 2021 Tacoma TRD Sport (manual) developed an engine - Ticked off

My 2021 Tacoma TRD Sport (manual) developed an engine misfire after nearly a year of ownership from new. Under load, the valves could be heard chattering and the engine would shake while idling. It basically worked miserably, and returned 15 mpg!A little over a year later back and forth to the dealer, Anchor Toyota could not resolve the issue. Seriously? Toyota trained technicians? I contacted Toyota Canada, and I might have well just talked to a brick wall. After dealing with Toyota telephone operators, who kept referring me back to the dealership, I asked to speak to someone with some “authority”. I was contacted by Amanda Myers, who advised me that she worked in the Presidents office. (Questionable, personal opinion) After discussing my issues with the truck, the only response I received were endless scripted “I’m sorry, there’s nothing we can do”. I was advised to take the truck to another dealership at my expense! The only thing coming out of Toyota Canada mouths is what makes the grass grow green. A two year old truck under full warranty and I have to pay out of pocket? What has happened to this company? Absolutely NO customer care anymore. It’s like dealing with General Motors, maybe worse. I have posted a letter to Toyota Japan, but have yet to get a reply. Maybe the parent company can help, but I’m very doubtful. Thanks Anchor Toyota ( Steele Auto Group) and Toyota Canada for wasting my time and money. Much appreciated.

Worst service centre for repair related issues - Car lovers

Acura Cars are great but worst service with service department. They don't know how to do repairs on brakes. They know how to put oil or lubricants for new cars. Best in city if you buy new cars but worst in used cars.

Customer service - vehicle repair - Happy Customer

After nine years of relatively no issues with my 2010 Dodge Journey, a major repair was required. That morning I drove into the dealership and explained the issues that I had been having with my vehicle and asked them to check it. Chris from the Service Department phoned me a few hours later with the news. Yes, it was not good news! The part that would be required had to be ordered in and would take approximately a week and a half, then approximately five hours to install. I asked Chris if it was possible to have a loaner vehicle while my car had been in the shop. Chris took my request to the General Manager, Trevor Battist and Trevor approved a loaner. I feel that I received excellent customer service! Thank you both Chris and Trevor for your help!

Friendly but extremely slow. - Mshadow60

Friendly but extremely slow. Took over 1hrs for tire change. Next time, took over 1.5 hrs for a simple oil change! Won’t be back to this dealership!

Blaikies is THE worst garage you could possibly got to! - mc

Blaikies is THE worst garage you could possibly got to! Terrible customer service! I took my car in after an appointment was set up and they said that we never had an appointment! My car was sitting in their parking lot for the appointment and a couple of days later, called them up and they had no idea whose car it was! After settling a new appointment with them for an alignment and air conditioning to be fixed, called them up again and the receptionist said there was no alignment scheduled for the car. NEVER giving my service to them ever again. Beware of this loser operation.

It is always a pleasant and friendly experience at Bruce.... - babyjag

It is always a pleasant and friendly experience at Bruce. The employees go above and beyond to ensure that you, and your vehicle, are well taken care of. I would highly recommend this dealer for all your automobile needs. From sales to service they treat their customers with the utmost of respect and care. Transferred my business to this dealer because my previous dealer's customer service failed to meet my expectations and I have never regretted the decision. If you are looking for a dealer that puts the customer first....you should be a Bruce customer!

Don’t fall for the scam. - Hyundai mama

Don’t fall for the scam. Always get a second opinion after bringing your car here. They stripped my car after asking for a diagnosis.