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I Took my 2019 chev equinox for oil change very good... - edfudge
I Took my 2019 chev equinox for oil change very good service, very friendly waited for about hour in half which is normal for any shop, did not try to sell me anything I don't need very satisfied with the service
It is always a pleasant and friendly experience at Bruce.... - babyjag
It is always a pleasant and friendly experience at Bruce. The employees go above and beyond to ensure that you, and your vehicle, are well taken care of. I would highly recommend this dealer for all your automobile needs. From sales to service they treat their customers with the utmost of respect and care. Transferred my business to this dealer because my previous dealer's customer service failed to meet my expectations and I have never regretted the decision. If you are looking for a dealer that puts the customer first....you should be a Bruce customer!
Service - Bill777
Unbelievable how quick they took my truck in for an oil change. I didn't buy the vehicle there but will visit them first the next time for sure
Best Dealership Going - Pat
Wonderful Staff. Terri and Donna looked after me from the minute I arrived. Very friendly.
Always keep me informed of how the status of my car service is going. Very knowledgeable. they know their stuff.
SAVED MY VACATION - Clin001
My car developed a skip on the way to Yarmouth while I was on vacation. I drove straight to the dealership & they took me right in. I was staying in Bedford so they found the last rental vehicle in Yarmouth, located & ordered the parts. I arrived back the next day shortly after 3:00pm, the parts had just arrived 5 minutes before me. The smiles were all around. The car was repaired & I was back on the road @ 4:00pm. The car has never sounded better. Thanks to all the guys who did whatever it took to get me back on my way home to Ontario. They went above & beyond.
I just left Oregans Chev-Olds in Halifax after picking up... - Honda Civic 2014
I just left Oregans Chev-Olds in Halifax after picking up my 2019 Colorado. I had an appointment Wednesday at 9am to have my factory fog light kit hooked up and programmed. The sad thing about it was, I had my license mechanic install the fog lights/switch in cab and wire harness to the fog lights. He couldn’t tie the harness into the fuse panel because his schematics don’t show where to connect. So I thought going to Oregans since it was close to my work place it would be a quick connection and programming. I sat in their waiting room from 9am -315pm when finally they said I could take their rental which was very small and uncomfortable (chev Spark) I got a call the next morning saying they need to replace the control module and said my truck would be ready later Thursday which it wasn’t. I called them Friday morning (today)and they tell me the headlamp switch had to be replaced which it worked before taking to them. I finally get a call at 230pm today (Friday) saying my truck is ready. I go in and read the invoice and it says the customer says he’s concerned at times when turning on fog lamps he has to wiggle the switch for them to work. I said no such thing and why would I say this because the fog lights are a new install. Worst customer service I ever had. $465 for the fog light kit and another $563 just to program and connect one end of the wire. Needless to say I will never step foot in Oregans dealership EVER again. Brandi McKay I’m very disappointed the way you treated me.
If I would have known this I would have taken my truck to Bruce Auto in Middleton where I have been treated like a customer should.
Terrible experience - Naname
Bought and 80 thousand dollar truck and because I put aftermarket wheels and tires on it they wouldn't cover the ball joint, shock or control arm that smashed off it when I hit a pot hole. Had to deal with a horrible person, I believe Dave foley was his name and he wasn't the least bit helpful at all and pretty much told me tough luck that my brand new truck with 27k on it wasn't covered under warranty. I will never be going back to this dealership again and I hope this review deters anyone from giving them any business in the future.
Purchased several trucks from this dealership and have... - jordie.mann1
Purchased several trucks from this dealership and have also recommended man others to purchase vehicles from this dealership. My most recent purchase of a new truck back in 2017 has turned out to be a very disappointing experience. While having very little issues, mechanically, with my truck to date, I recently began to have paint peeling issues on several areas of my truck. The vehicle is 4 years old and has passed one aspect of the warranty coverage for similar issues however, based on the nature of the peeling, it is quite apparent this is not a cause of environmental issues / wear-and-tear but a matter of poor adhesion to the base coat. After several discussions with the dealership, ongoing discussions with GM Canada and many second opinions from local automotive body repair shope in the area, it is very disheartening to have such little care given from the dealership and brand that I have been very loyal to support over the past 10 years. It is also very disappointing to have a Manager agree face-to-face that a manufacturer's defect clearly exisits only to have it refuted by GM Canada and deemed an environmental issue following a discussion with this same individual. Further research indicated this is not an isolated issue with GM Trucks, as there a numerous complaints on similarly-aged vehicles of the same model. I am in the market for a new vehicle in the near future and will not be bringing my business to Steele Chevrolet in the future. Overall extremely disappointed in the service of late as well as the lack of support to a blatently obvious manufacturer's defect.