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Friendly courteous staff. Covid protocol made me feel... - V45j
Friendly courteous staff. Covid protocol made me feel safe and secure. They made me feel as though I was a priority to their dealership and I appreciated the attention to detail. They were quick and efficient with the oil change and rotating the tires. Job well done. Thanks. The car wash was a nice touch as well. I will definitely be using Heuvelman's again. Thanks guys.
used gmc sierra purchase - trannyguy
Got a good deal on a 2007 GMC Sierra Classic. It was in excellent condition and prepped/cleaned well. No problems with paperwork. Initial appointment to see truck and subsequent pickup of the truck were on-time and friendly.
The wiper blades were recalled. - Whyscreenname?
I was in and out within an hour. The wiper blades were recalled and replaced. The wait area was available and neat and clean with the tv on low.
Exceptional knowledge, persistance and customer service - Peter maher
After discouraging performances with dealers in 2 counties I made a point to travel extra distance while in Sarnia to try these guys out.
My daughter referred me and she travels from Midland to Wallaceburg to do so. We are from Wiarton , neither of us,around the corner.
From the time we walked up to the service desk to the time we drove away, the whole interaction was professional, personable, friendly and knowledgeable.
The communication during the frustrating problem my vehicle presented was outstanding. As a customer without history in the dealership, I felt important and that my business was valued regardless of the fact my truck was a 2008.
Some corrective work to shoddy work by another dealership will be done later and we will drive the 3 1/2 hours because they are worth it!
When we buy another vehicle, the same will apply.
Thanks Brian to you and your gang. It doesn't't get any better.
If Riverview were to expand operations I would suggest they become a GM dealer training centre...
Peter and Lisa Maher