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Outstanding Service - purdynicegang
My husband Brian and I made the trip from Kitchener to London based on an Autotrader ad we had seen. When we met with Matt Sparkes we not only knew we had found the right car, we knew we had met the right sales rep to give us exactly what we were looking for.
Matt. made us feel comfortable and more than well informed on our decision on purchasing our Caddy ATS. The process was seamless, the test drive gave us a really good feel for how the vehicle performed and Matt's knowledge on all the bells and whistles this car had was outstanding. The fact that they were able to do most of the finance stuff for us over the phone due to the commute made us even more sure of our decision.
Upon receiving the vehicle, Matt took his time with us to go over everything in detail so we knew just how it all worked.
Even though we are quite aways from London, my husband and I would send anyone to see Matt and can't give enough accolades to him and dealership itself.
Thanks, Matt for making us very happy customers! When it's time for us to see about another vehicle we will be back to see you!
Ang & Brian
Dave Fenn is the best sales person ever !!! - Kelly11
I went to disbrowe to trade my KIA rondo in and you could have a better person to deal with
Dave Fenn is kind considerate and very professional
Dave goes out of his way to make sure you are making the best choice possible
Thank you Dave !!!!
Proud owner of 2018 Equinox! Hot red too lol!!
On line ad said bumper to number 3 month warranty 30 day buy - 1006jim
I saw a on line ad for a car it was stating that 3 month warranty bumper to number 30 day buy back After driving there from out of town I got to test drive the car When I asked for extended warranty and fix a couple of things I was told now that there is no warranty no buy back How can they tell you anything just to get you in the door Then say it doesn't have any warranty There is nothing in the on line ad from cargurus that states they can change what they are advertising This is misleading and should be stopped
Tire Damage - Tvanders
This dealer swapped out my snow tires for all season tires in the spring. When I went back in the fall to swap them back there was a hole in the side wall of one of my snows. They would not accept responsibility and offered nothing except to price out another tire at full price. I bought my truck there but since I only ever used them sor service. I guess they don’t want me for that any longer...bye.