New truck - Rob Harris
I was looking on line for a truck. Greig said he would shatter prices from other dealerships. He did. He explained everything to me. Thank you for your patience Craig.
An amazing and pain free experience with Jesse Hughes - Tamara10
My experience in buying a vehicle was a lot less stressful than I thought it was going to be. I didn't have a lot of time either so Jesse helped me find something immediately within my budget and I am extremely happy with my car.
Everyone here at the dealership were really great and so friendly.
Excellent sales - Terese McIntosh
Mike Merryfield was very knowledgeable and walked me through the process and made me feel comfortable. After doing some comparison shopping I was happy with the price.
Great customer service - Evert
Compliments for Heather at South West for her great customer service! I was looking online for pre-owned Dodge Chargers and Chryslers 300 and sent an inquiry through South West’s website about a great-looking Charger. Within minutes, Heather called to answer my questions and invite me to London for a test drive. Sounding enthusiastic, she built instant rapport and gave me the opening hours for the next day. It was clear that she cares about her work and about providing excellent service.
Apparently I didn't make an appointment!! - Tnnlk
Just moved to Woodstock, was at the dealership for other reasons, realized that I have outstanding recalls thought since I had such a hard time with the Dodge in our old city this one might be different. Went up to the service desk, booked an appointment and he even changed the address with Dodge for me. I explained the hassles I've had with another Dodge dealer and how I've been trying to get these done since they came out so He double checked they had the parts. Told me they did and things were set. I booked the day off work because I work out of town, and the day before I called to see if they could also check another issue while my truck was in for the recalls. A women answered told me I did not have an appointment, and they were booked solid! I told her what day I was in and booked the appointment, who I spoke to and all she could say was would you like to book an actual appointment. Completely 100% their screw up and no trying to accommodate. So now I have lost a days wage and my recalls that are 3+ years old (as stated before issues with a different Dodge dealer) are still not done!!! I loath Dodge!
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London City Chrysler Jeep Dodge