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Exceptional customer service and detail job! - T-bird
I want to thank Becky and Ricardo for their expertise on guiding us towards the right detail package. Ricardo did an exceptional job on our t-bird! The car looked amazing and we received many compliments! Becky was polite and professional and provided excellent customer service. And we will back to get our other cars detailed! We would recommend these services to anyone!
Great Service - Angie
I was very pleased with the service I received at Glassford Chrysler today. I called this morning, was booked in, diagnosed, and repaired within a few hours. I was in need of my vehicle for a long trip and the staff was very accommodating and courteous. Cody made sure I was aware of all of my options. Definitely feel at ease now, so thank you to Cody and the service team. Will definitely bring my Jeep back when needed.
Thank you Maria, you’ve made my day! - Nabil
I received a call this morning from the parts department at SW Chrysler Dodge Inc telling me that the running boards I ordered for my Ram 1500 two weeks ago have arrived. I called the service department and got a same day appointment to install them. I arrived on time and was kindly welcomed by Maria. I was waiting in the show room lounge when Maria came in and told me that they may have delivered the wrong parts. Maria assured me that she will take care of this and will follow up with the parts department to fix the issue. And she indeed did. She advocated on my behalf and saved me money as I was quoted an amount that was less than what I would pay today. Maria ensured that the work was done in a timely manner and that it was to my satisfaction. I highly recommend Maria as a service advisor and will definitely come back for my regular service for my truck.
Don’t waste your time - Carguy031114
I brought my new truck in for maintenance and warranty servicing. They put 2 mechanics on the job and neither one were able to figure out how to remove a tire. My thought is if they cannot even remove a tire what kind of job are they doing when it comes to an oil change computer software update general maintenance like brakes or safety related issues.
Please for the sake of your family general public and your own well being do not bring any vehicle here