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Great experience - Marnie Jordan
We had visited 3 dealerships and and I feel this one over all gave the best experience. I really appreciated the one on one service we received right from the start. The sales rep asked all the right questions. He wasn’t overly pushy at all. It was important we found a car within our price range and this was the first thing he helped us narrow down. He was very upfront about the all in cost and reviewed the monthly cost difference between new and used inventory in a language both my husband and I understood. He was knowledgeable when it came to the car we wanted to look at as well. When it came down to purchasing the car the process was smooth and the whole team made us feel like not only were we getting the best value but the best service. I would definitely recommend this dealership to friends and and family and continue to use this dealership as one that I can trust long term.
Top Reviewed Specialists At This Dealership
2nd Vehicle Purchased - Mishel W
I need to take the time to write another review about London City Chrysler after purchasing my second vehicle here. I reached out to LCC not really knowing what I wanted whether to buy a new or used van. I live in Chatham but Having bought my Land Rover last October from LCC I knew I wanted to go back for my second one. Jake met my sister and I on a Saturday morning and I’m sure he knew he had his work cut out for him Upon meeting us. My sister had been communicating with Chad during that week prior and Jake had the vans ready for test drives when we got there. Jake was amazing to deal with. So patience and accommodating. I picked up the van the following week and noticed when I got it home that there were a couple scratches on it. I called Chad and he told me to bring it back so he could repair them. Jake even came to see me while I waited so in the lounge for the scratches to be repaired to make sure everything was taken care of. I cannot say enough kind words about Chad, Jake and everyone at LCC. Thanks!!!
recent purchase - Joy
Great people to deal with. Josh and staff made my experience personal, easy, and were very flexible to meet my needs.I will highly recommend this dealership to my family and friends!
Great Service - Angie
I was very pleased with the service I received at Glassford Chrysler today. I called this morning, was booked in, diagnosed, and repaired within a few hours. I was in need of my vehicle for a long trip and the staff was very accommodating and courteous. Cody made sure I was aware of all of my options. Definitely feel at ease now, so thank you to Cody and the service team. Will definitely bring my Jeep back when needed.
Thank you Maria, you’ve made my day! - Nabil
I received a call this morning from the parts department at SW Chrysler Dodge Inc telling me that the running boards I ordered for my Ram 1500 two weeks ago have arrived. I called the service department and got a same day appointment to install them. I arrived on time and was kindly welcomed by Maria. I was waiting in the show room lounge when Maria came in and told me that they may have delivered the wrong parts. Maria assured me that she will take care of this and will follow up with the parts department to fix the issue. And she indeed did. She advocated on my behalf and saved me money as I was quoted an amount that was less than what I would pay today. Maria ensured that the work was done in a timely manner and that it was to my satisfaction. I highly recommend Maria as a service advisor and will definitely come back for my regular service for my truck.