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recent purchase - Joy
Great people to deal with. Josh and staff made my experience personal, easy, and were very flexible to meet my needs.I will highly recommend this dealership to my family and friends!
Exactly what we were looking for. - Anna
We had already completed our search and were ready for a test drive. After our experience with Aaron, we decided to purchase one of the two vehicles we test drove with him! Thanks, Aaron! Very relaxed experience. We were listened to and shown only what we were considering. Chad was great seeking the best financing offer for us within our budget and received approval within minutes. Hello adventure! We are really looking forward to driving this vehicle for many years to come. We will certainly consider another purchase when we replace our second vehicle. Will definitely recommend Elgin Chrysler, but more importantly, will recommend Aaron.
Thank you Maria, you’ve made my day! - Nabil
I received a call this morning from the parts department at SW Chrysler Dodge Inc telling me that the running boards I ordered for my Ram 1500 two weeks ago have arrived. I called the service department and got a same day appointment to install them. I arrived on time and was kindly welcomed by Maria. I was waiting in the show room lounge when Maria came in and told me that they may have delivered the wrong parts. Maria assured me that she will take care of this and will follow up with the parts department to fix the issue. And she indeed did. She advocated on my behalf and saved me money as I was quoted an amount that was less than what I would pay today. Maria ensured that the work was done in a timely manner and that it was to my satisfaction. I highly recommend Maria as a service advisor and will definitely come back for my regular service for my truck.