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Aram at Norway Ford, fantastic sales rep, very... - camrunions
Aram at Norway Ford, fantastic sales rep, very knowledgeable on the car he sells. Thanks again Aram 10 out of 10 service. Have a great day
Great Customer Service - Happy
Met with Gord Smith to lease a new truck. Very enjoyable experience. Gord has positive energy and honest. Made the experience go smoothly and I got what I wanted. Joan Privett is a very friendly which helped me to feel comfortable.
By husband had his 2007Ford Transat towed to Ridgehill... - Lucy
By husband had his 2007Ford Transat towed to Ridgehill Ford as he was having trouble getting it started.
After one week he received a call only to find out that the vehicle required a costly repair ,he was not going to invest any more money on that vehicle ...( rust bucket I called it since it was literally falling apart at the bottom side board like most Ford Transat’s that you see on the road)
Anyway my husband asked me to pay the bill which I did last Friday.
We called Saturday morning to ask if we could get access to the keys so we could have it towed out.
I spoke with a nice gentleman I believe his name is Matt, asked him if it was possible to get the vehicle out , he explained that he did not have access to the service department but would see if he could locate the keys... (yes keys since we were asked to drop off the two set of keys just in case they needed to reprogram ???)
Matt called me back and was sorry but he could not locate the keys. I thanked him and said that I would contact the service department on Monday.
Monday morning I called and spoke to Kelly ,I explained to her that I was arranging for a tow truck to pick up the vehicle on the afternoon, no problem she said.
Around 4:00 p.m. I get a call from the tow truck driver , he has been waiting for over 20 minutes but Ridgehill Ford could not locate the keys or the van
Right after that I called Ridgehill Ford to find out what was going on I was asked are you sure it was not picked up... what I said !!! NO it was not picked up I made arrangements to have it picked up this afternoon!!
We cannot locate the keys or van was Kelly’s response.
At his point not that the vehicle is worth much however how can someone lose or misplace a vehicle is beyond me !!
Anyway tow truck driver had tonleave as he had another call.
Shortly after Kelly called to say that keys were found someone had moved the vehicle over the weekend and had not returned the keys back o the folder.
Why I am writing such a long boring review you may ask ?
Service at Ridgehill Ford was not the best waited for a week to get a diagnostic test.
Keys and vehicle misplaced how do you explain that !
Rust and repairs to that vehicle has taken a hit on our pocket book .
No we will never buy a Ford AGAIN