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Repair - niadoj
Customer service was excellent, the staff was friendly and the repairs was spot on using the latest technology in the industry. I was very pleased with the work they put in and going the extra mile to ensure that my needs were met as to what I expected for the repairs. Respect to Mark, Jessie and the team at Foreman Collision Center! Yah Mon!
Nightmare!!! - disgusted123
I brought my car in for a scheduled assessment and was told a rental car would be available for me at the Enterprise next door. Birchwood failed to even notify them I was coming in and no rental was available. After my assessment was finally completed I was scheduled to come in 2 weeks later for repairs. Drove in from out of town only for them to tell me that my information wasn't saved in their system, they had no contact number for me and my parts weren't even ordered. They lied and said they tried calling my dealership to get the info but I know that is not true. The real issue was they failed to take photos when I brought the car in the first time and none of the repairs had been authorized. Still driving around for over a month with a smashed window. This place is a joke! DO NOT BRING YOUR VEHICLE HERE.
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go
Went for a couple of oil changes and the service was... - zukowner
Went for a couple of oil changes and the service was moderate. The service department did their job (changed the oil in my car), but did not go out of their way for good customer service: They did not top off the oil in my car, did not get a courtesey car wash, had to drop off my car before work and pick it up after work as the service department is not open on Saturdays. The "Coming Soon" for Saturday service has been up for at least 1/2 the year. Brought my car in once for an oil change and my change for parking was missing afterwards. Needed something on my car fixed, called for a quote and they never called back. Would not recommend this place.