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Repair - niadoj
Customer service was excellent, the staff was friendly and the repairs was spot on using the latest technology in the industry. I was very pleased with the work they put in and going the extra mile to ensure that my needs were met as to what I expected for the repairs. Respect to Mark, Jessie and the team at Foreman Collision Center! Yah Mon!
Consistently great experience - Irene139
I have been getting my vehicle serviced at Birchwood GM for many years. My experience has been consistently good. I can trust that the work is done correctly and that my car is in prime condition.
Highly recommend these folks for sales or service.
Service was prompt, professional, car was washed and clean - Breden124
Joel was great to work with, our CTS required service which completed on time. Shuttle drivers were very friendly and on time. Over all a very pleasant experience.
EXCELLENT CUSTOMER SERVICE - Erika
The guys really do go over and above when they service my vehicle! Thank you so much for your friendly faces and quality of work!
Excellent service!!! - Laurice
Had a warranty issue and it was handled quickly and efficiently ! Staff are incredibly kind and friendly! Will definitely be back for my next future purchase!
The staff was friendly and the work area was very clean... - Lorne
The staff was friendly and the work area was very clean and inviting. The work was completed quickly and efficiently. We were informed what needed to be done and they did it.
sold me a void warranty - nswilson31
This dealership sold me a used vehicle with warranty that was void. I brought my vehicle in to the dealership in Kenora because the clear coat was peeling and was informed that the vehicle had been painted since the factory. I had no idea that this happened, and why would the dealership sell me something that was void? I was very confused and thought Ledingham could clear this up in a second because why would they rip me off like that. But nope they agreed that oh jeez it does look like its been painted before and the warranty is no good because of that. Then I thought oh well since they sold it to me like that that they would go good for it. But nope they said they'd only pay half. I'm sorry but I bought my vehicle because it had warranty left. I need warranty because I can't afford xxxx like this. Thanks for ripping me off Ledingham.
Repair to right rear side panel and tail light of my Honda - Rick
Birchwood Motors did a excellent on repairing my Honda CRV right rear side panel and rail light assembly. The estimator was very friendly and efficient, the front office were very helpful. They kept me informed as to the progress and it was ready when promised. The work was done to a high quality standard. .
I was very impressed by the service of everyone involved.
Awful place!! Do not recommend!!! - Notokay
Within the last 6 months I've been going back for head gasket leaks I'm on round 10 the 9th time I brought it there they "fixed" it and it might have went 10 km I had it sitting due to horrible oil burning smell while parts were ordered for different issue brought it back to get these parts on and surprise more leaks!! Service has been the worst I have 2 little ones and this car had me stranded on the road yet they said my car was fixed and at 100% driving capacity! The service I've had is the absolute worst they're rude and don't explain what's actually wrong with the car.
RUDE PEOPLE - Unsatisfied customer
Got my car toed there they “fixed” it and gave me a big bill and sent me on my way, the next day my car wouldn’t start got it toed back and they put parts in without ever calling me to ask gave me another big bill when I asked why they never called she just said “want me to rip the parts out” and charges me for much more service then I’m sure it took to do the job and was very hard to reach on the phone was always waiting on hold or phone just not being answered. VERY rude receptionist WILL NOT BE BACK!
Transmission oil flush and a winterize for truck - veron
I paid for a Transmission oil flush and a winterize on my 2010 chev silverado LTZ. The gave me a bill for $541.26. This was on November 4, 2016. Soon as I got my vehicle back there was no heat. They did not put radiator coolant in the radiator and reservoir. I took my truck back for them to top it up. Which they should of done in the first place. Then on Jan. 26, 2017 I took my truck to Prince Albert to the Great Canadian Oil change for an oil change. Here they tell me that my truck requires a Transmission service. I thought they were pulling my leg. Either they were lying to me or Murray GM did not do the Transmission oil flush. I took my vehicle to get a second opinion from another dealer and they said there was no transmission oil flush and my transmission oil is dirty. So now, I take back my vehicle to Murray Gm and they want me to pay them again for another transmission oil flush! These guys are big ripoffs. DO NOT TAKE YOUR Vehicles there. Warning you. They burned me numerous times.
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go
Not sure... - Mr Steak
I took my vehicle in for an inspection/diagnosis and first off dealt with Debbie which was hard to endure. Than later got to deal with Bob Stoesz which was good. Got charged 400-500 for taking a cover plate off and diagnosis but they could not diagnose after all, so I didn't want to spend more. Was told that if I would have the work done there I would have that amount taken off the bill. I didn't fix it but bought a new vehicle from them. I thought out of goodwill they would take it off of that bill but they didn't. I didn't mention it to them either. When I came with my trailer to load up my troubled vehicle, it was very slick out and need just a little help - 3 of the shop techs walked by within the half hour I spent loading it without offering to help. Although GM helped me out, West Park didn't. The one gal I was impressed with was the reception/cashier. She was super helpful/friendly. Not listed below.